Avsnitt
-
Today's guest is Dallas Blattner, Senior Director, ServiceNow Practice at CRI Advantage. Founded in 1988, CRI Advantage is an industry-leading IT services provider with over three decades of experience serving federal, state and local government agencies and commercial clients. They help customers achieve business-driven digital transformation through their featured product suite., assisting you in eliminating tedious IT processes and maximizing the full potential of your technology.
Dallas is a highly innovative Senior ServiceNow Delivery Director with over ten years of professional experience. He is a Subject Matter Expert regarding ServiceNow Product Suites, Applications and Modules, government, SLED and commercial subcontracts, especially within Information Technology and Service activities and the Federal Acquisition Regulations. Dallas is policy-driven and team-spirited with a talent for problem solving and strategic thinking.
In the episode, Dallas discusses:
His unconventional IT journey leading to a passion for ServiceNow,
An overview of CRI as a specialized IT firm excelling in niche markets,
Bridging sales and delivery to showcase ServiceNow's potential,
His career growth through immersion, continuous learning and strong foundations,
Excitement for AI advancements and growth in ServiceNow’s capabilities,
Emphasis on cultural fit, people and customer service
-
Today's guest is Eddie Kirkland, Principal Data Scientist at ICF. Founded in 1969, ICF is a global advisory and technology services provider that combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change and shape the future. Through deep domain expertise and cutting-edge digital services, the team at ICF are helping clients contribute to a healthier planet, create more resilient and equitable communities, and support and grow economic development.
Eddie is currently a Principal Data Scientist with ICF, serving the Centers for Disease Control in the metro Atlanta area. A data science team leader with proven generative AI, machine learning and software development skills, he pairs data science and engineering ability with solution design and communication acumen gained in 20 years of organizational leadership. Eddie is recognized as a strategic leader and contributor on data science teams with a dynamic ability to translate complex concepts into relatable and actionable information.
In this episode, Eddie talks about:
His career journey from music to a passion for data science
Combining subject matter and technological expertise for global betterment,
Applying AI expertise ethically across diverse client projects,
How Generative AI unlocks text data's potential, requiring ethical use,
Piloting generative AI to transform data processing tasks,
Creating safe spaces for AI experimentation and small models,
How ICF provides a supportive culture and meaningful, impactful work
-
Saknas det avsnitt?
-
Today's guest is Bahar Niakan, Managing Director, HR Modernization at Intact Technology. As the 2024 ServiceNow Federal Partner of the Year, Intact technology has intentionally designed every aspect of their business to incentivize quick outcomes and clean, scalable technology that people are actually eager to use. This allows your ServiceNow platform to quickly and seamlessly evolve alongside shifts in your organization, enabling you to achieve more, better and faster.
In this episode, Bahar talks about:
Her career from Government leadership, HR transformation to ServiceNow,
How Intact integrates ServiceNow for efficient federal/private sector operations,
How ServiceNow & AI empowers efficiency and customer support innovations,
Why Intact Technology is a great place to work
-
Today's guest is Risto Miikkulainen, VP of AI Research at Cognizant Advanced AI Labs. Since 2013, the team has focused on research, innovation and the development of advanced AI technologies that further the application of AI to surface opportunities and make better decisions, serving clients and the society at large. Coming together as the Cognizant Advanced AI Lab, the team remains committed to bridging science and the pragmatic application of AI, to foster a better, more productive and innovative future for businesses and society alike.
Risto's current research focuses on methods and applications of AI in decision-making, particularly those based on neuroevolution, as well as neural network models of natural language processing and vision. At Cognizant, and previously as a CTO of Sentient Technologies, he is scaling up these approaches to real-world problems. As an AAAI, IEEE and AAIA Fellow, Risto is an author of over 500 articles in these research areas, with his work on neuroevolution recently being recognized with multiple awards.
In this episode, Risto talks about:
His journey from academia to AI deployment at Cognizant AI Labs,
Empowering human decision-making through AI,
Use Case: Winning an award for collaboration on improving Botox evaluation,
Why AI implementation needs practical adaptation and broad collaboration,
An insight into the team’s work within research and development,
The AI Labs focus on R&D, thought leadership and AI for good,
His top advice to require strong fundamentals, critical thinking and adaptability
-
Today's guest is Drew Hartley, Vice President of Solutions Engineering at pWin.ai. Founded in 2023, pWin.ai is the first ‘thoughtful’ AI copilot for proposal writing, built with Shipley’s best practices inside to revolutionize your business development process and help you win more business. Shipley’s industry-leading expertise and pWin.ai’s cutting-edge AI technology come together to offer a comprehensive solution that empowers your team to focus on what matters most.
Drew is an experienced organizational leader and operator with a diverse background across consulting, software, tech and product engineering domains. He leads the solutions/sales engineering team at that is the face of the pWin.ai product to prospective customers. Drew and his team showcase and demo the powerful pWin.ai product, lead customer trials, teach and support classes, guide the direction of the product to prospective customers, and serve as the face of the product to customers.
In this episode, Drew talks about:
His AI journey to date from building teams to impactful tech solutions,
How pWin.ai crafts top-quality and efficient proposal drafts,
Creating high-quality proposals using Generative AI,
How partnerships with Shipley and Microsoft boosted proposal speed,
The journey from learning, testing, iterating and scaling,
His excitement about rapid progress and evolving AI potential
-
Today's guest is Paul Lyons, Vice President, Global Alliances & Channels at Sakon. Founded in 2003, Sakon is on a mission to help enterprises simplify the way people connect to each other and the world. As devices and networks propel the future of work, Sakon is driving the associated process automation next wave. Sakon’s Cloud Applications combined with the most seasoned team of telecom service practitioners has enabled 100’s of the largest enterprises all over the world to Understand, Manage and Transform their device and communication service estates.
Paul is a passionate, Channels & Alliances leader that always makes an impact, including selling SaaS, PaaS and AI to enterprise multinational Fortune 500 clients. He has over 15 years of experience building go to market channels, alliances teams and programs, and over 10 years of direct sales and business development experience in the SaaS space. Paul has also worked for over eight years in SaaS channels, and alliance creation and development with enterprise software, ServiceNow, Workday and Salesforce.
In this episode, Paul talks about:
His journey from telecom sales to extensive experience with ServiceNow,
How Sakon manages mobility and telecom assets via ServiceNow integration,
Creating a Unified platform for managing mobile and fixed networks,
Why partnership success hinges on mutual value and client benefits,
Continuous innovation and efficient management of global teams,
Focus on brand visibility and growth through strategic partnerships,
Their entrepreneurial culture, collaborative leadership and innovative opportunities
-
Today's guest is Indrasis Mondal, Vice President of Data and AI at Niche. Founded in 2002 and headquartered in Pittsburgh, Niche is the market leader in connecting colleges and schools with students and families. With in-depth profiles on every school and college in America, over 140 million reviews and ratings, and powerful search and data tools, Niche helps millions of students and families find and enroll in the right school for them.
With over 17 years of data science, analytics, ML and AI leadership experience, Indrasis has a strong track record of developing successful data products, capabilities, technologies and organizations in multiple sectors. Currently, Indrasis leads the data & AI organization at Niche where he is responsible for establishing the vision, strategy and capabilities for data democratization. This is to ensure key KPIs and insights are internally accessible for proactive and timely decision-making across the business.
In this episode, Indrasis discusses:
His career journey from Academia to AI roles in aerospace and startups,
How Niche simplifies researching and enrolling in schools,
Utilizing data to connect students and colleges,
Applying AI to match students with suitable colleges,
How the new data team is transforming Niche with AI and ML,
Offering impactful data roles focused on education equity
-
Today's guest is Swantje Westpfahl, Director and CEO of the Institute for Security and Safety at Mannheim University of Applied Sciences. Founded in 2012, the institute's goal is to build bridges between experts and non-experts to make cybersecurity an inherent part of work and private life. They promote cybersecurity resilience and an international exchange of knowledge by providing security assessments and advice, international education and training concepts, and contributing to research projects worldwide.
In her role, Swantje's main objectives are the strategic development of the institute and the expansion of cooperation projects. She coordinates R&D as well as building activities of the Institute, especially with a focus on new developments in cyber security with respect to critical infrastructures, i.e. the energy and automotive industry. Swantje's main areas of expertise are security culture, capacity building and didactics, cyber security in international relations and AI. She is dedicated to empower her team in order to strengthen Cybersecurity around the world.
In today's episode, Swantje talks about:
Her unconventional journey from teaching to cybersecurity consulting,
How Cybersecurity involves combating organized, well-structured cybercrime groups,
As Cybercriminals specialize and collaborate; defenders must do likewise,
Building a cybersecurity culture requires tailored training and leadership commitment,
Cybersecurity culture takes time but boosts collaboration and resilience,
Her advice to study standards for security and seek tailored help
-
Today's guest is Rahul Pandey, Senior Director of Analytics and Data Science at Prosper Marketplace. Founded in 2005, Prosper Marketplace introduced U.S. consumers to an innovative new approach to personal finance called peer-to-peer lending. Almost 20 years later, Prosper has helped over two million customers achieve financial well-being through a comprehensive suite of products. Regardless of the product, Prosper is dedicated to meeting people where they are in their financial journey, in order to advance their financial well-being.
Rahul is an Analytics leader with 12+ years of experience in analytics/growth functions across digital, marketing, operations and risk. He has a proven track record of leading key initiatives, influencing business decisions and managing senior stakeholders. In his role, Rahul is the Head of Product & Conversion Analytics, and Growth Data Science across all Prosper products. He provides thought leadership, drives growth across Product and Marketing channels, and leads a diverse team of analytics and data science professionals at Prosper.
In this episode, Rahul discusses:
His experience to date specializing in AI and data strategy,
Prosper’s impact in financial well-being and his day-to-day role,
Trends from rapid adoption, computing power, off-the-shelf solutions & executive support,
Data-driven Decision making is essential for FinTech evolution,
Addressing challenges in privacy, accuracy, human relevance & workforce concerns,
Their mission and why to consider a career with Prosper
-
Today's guest is Martin Ivanov, Solutions Architect at Do IT Wise | An Inetum Group Company. Founded in 2010, Do IT Wise - part of the Inetum Group - is an international professional services and consulting company, focused on helping their customers thrive on their Digital Transformation journeys. They combine deep implementation knowledge and partnerships with leading software platforms such as ServiceNow and OpenText, professional expertise and excellent understanding of their client’s problems to create the most suitable and valuable solutions for them.
Martin is an experienced ServiceNow Solution Consultant with a demonstrated history of working in the consulting industry. He is skilled in ServiceNow Platform Administration and Development, ITSM, Custom application development, Integrations and Platform-wide scripting. Martin is a Certified Technical Architect (CTA) and holder of multiple ServiceNow mainline certifications. A ServiceNow Rising Star in 2022, 2023 ServiceNow Community MVP and 2023 ServiceNow Developer MVP, Martin is passionate about knowledge sharing and mentoring.
In this episode, Martin talks about:
Important career milestones including gaining CTA certification,
Starting a ServiceNow architecture podcast and local meetup,
Gaining inspiration and confidence from the ServiceNow community,
How ServiceNow's rapid updates require focusing deeply in one area,
How CSM addresses increased demand for digital services,
Exploring predictive automation, like weather-based bakery production,
Why GenAI shows potential, but adoption is currently limited,
His day-to-role focusing on customer solutions with Do IT Wise,
The growth of the HRSD Employee Service Center,
His upcoming meetup in Bulgaria & hopes for Knowledge 2025
-
Today's guest is Daniel Feller, AI Program Lead at Rhino Health. Founded in 2021, Rhino Health are activating the World’s Health Data with Federated Computing, and streamlining end-to-end healthcare research and AI development. They transform healthcare AI by integrating Edge Computing and Federated Learning into a cohesive Federated Computing strategy. This innovative approach provides AI developers with swift and secure access to healthcare data, dramatically reducing setup times from months to days and ensuring data privacy across global networks.
Federated Computing allows working with data across multiple sites while keeping that data at rest behind each site’s firewall. This technique enables multiple entities to contribute to AI model training without disclosing raw data, safeguarding the privacy of each dataset. Rhino's Federated Computing strategy ensures data integrity and compliance while minimizing latency and maximizing efficiency, making it an essential tool for advancing global healthcare solutions.
In this episode, Daniel talks about:
His background and journey to Rhino Health,
How Rhino Health uses federated learning to preserve data privacy,
Use cases of supporting research for breast cancer and CT scans,
Deploying models with Docker to ensure data control and collaboration,
How Federated Computing aids fraud detection & drug discovery by ensuring data control,
Prioritizing engineers for an agile, market-responsive federated learning infrastructure,
How Rhino enhances federated computing for data privacy & governance
-
Today's guest is Aman Magoon, Co-Founder and Chief Product Officer at Adonis. Founded in 2022 alongside his brother Akash, Adonis are on a mission to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care. The company's aim is to simplify the operational challenges providers face when collecting payment from carriers and patients through deep analytics, process automation and tech enabled tooling, all while lowering the cost-to-collect.
By combining their proprietary technology with RCM (Revenue Cycle Management) expertise, Adonis helps you efficiently and effectively collect your hard-earned revenue. Their team will help you deploy automation across your most complex processes to remove frictions and improve financial outcomes. They provide a detailed readout of key findings, including patient finance overviews, denials overviews and payer strategy. Once complete, they provide automation recommendations and advisory services.
In this episode Aman talks about:
His journey from healthcare tech to entrepreneurship,
How Adonis addresses provider-payer conflicts in healthcare revenue collection,
Revolutionizing healthcare revenue management for caregivers' benefit,
How AI streamlines healthcare revenue cycle & optimizes claim processing,
Introducing alerting and monitoring to enhance revenue cycle management,
Plans for growth and leveraging data for innovative solutions,
Evaluating AI healthcare innovations based on enduring industry trends
-
Today's guest is Daniel Brady, CEO at Orita. Founded in 2023, Orita’s platform gets your email list in the best shape possible. They delete junk or spam accounts from your list completely, remove duplicate IDs, suppress unengaged contacts and reactivate folks when they’re ready to buy. Orita's technology accounts for how customers interact with your specific brand, and suppresses or activates contacts based on when they’re most likely to make a purchase. Orita helps brands save more than 25% on their email marketing.
Daniel has worked with CEOs, CTOs and other leaders to build e-commerce companies. Before studying artificial neural networks, he studied biological ones. Daniel got his undergraduate degree at University of California, Berkeley and received his PhD in Neurobiology from Harvard University. He also completed a Postdoctoral Fellowship at the University of California in San Francisco and did some work at the Icahn School of Medicine at Mount Sinai. At all these institutions, he focused on how early life experience shapes the way the brain processes information.
In this episode, Daniel discusses:
From neuroscience, leading data teams to co-founding Orita,
Optimizing customer engagement using proprietary data and automation,
Enhancing email deliverability using machine learning and data insights,
An overview of the team’s focus on diverse machine learning solutions,
Use Case: Doubling Birthdate's click rates and improving Klaviyo score,
How Orita enhances revenue growth through content optimization across channels
-
Today's guest is Paul McNamara, CEO and Founder at PAMT Consulting. Founded in 2016, PAMT Consulting is a customer-centric consulting firm that is dedicated exclusively to ServiceNow, while also valuing family, inspiration, growth, flexibility and excellence. The company are committed to exceptional customer experience and are focused on the success of their clients and employees. PAMT Consulting will help your organization achieve optimal operations in all areas of your business using ServiceNow.
Bringing over 20 years of experience in enterprise applications, with 15 of those years dedicated solely to the ServiceNow platform, Paul has supported many companies as they embrace the digital workflow revolution. He has leveraged his in-depth technical knowledge and business acumen to help companies realize their growth goals and maximize their ROI. Today, Paul, along with his wife Angie, work together to ensure that PAMT Consulting remains a dynamic and friendly workplace for all.
In this episode, Paul talks about:
His career journey into the world of ServiceNow,
Three pillars to success at PAMT Consulting,
An insight into their diverse, tech-savvy team,
Use case: Resolving technical debt quickly & forming strong partnership with RFP,
Emphasizing diverse skills and joining Iconica for quality delivery,
Prioritizing employee care and connection when hiring at PAMT
-
Today's guest is Sujoy Ganguly, Chief Technology Officer at Sports Info Solutions. SIS was founded on the belief that decision making in sports could be improved and that they could help teams win more games through the use of better data, analytics and technology. That belief has been validated repeatedly since their founding in 2002 as SIS continue to revolutionize the way the game is played on and off the field. It is their mission to enrich and optimize the decision-making process for sports teams, sportsbooks and sports fans.
SIS are proud to become leaders in collecting, analyzing and distributing the deepest data sets and insights to professional sports teams across the MLB, NBA and NFL. The company has evolved to include former professional and collegiate athletes, coaches and scouts, alongside their best in class technology and research analysts. SIS are now doubling down on what’s made them successful by further advancing their data, technology, insights and partners as they drive forward the next innovations in Sports Data and Analytics.
In this episode, Sujoy discusses:
His background from academia to AI and Computer Vision in sport,
How SIS transformed from Baseball Info Solutions to AI-driven analytics,
Using AI to contextualize raw NBA tracking data into detailed game insights,
An insight into how the team processes and deploys sports data with AI,
Why specialized sports data complexity limits model utilization,
Emerging areas from real-time decision-making, injury prevention & granular data analysis,
What makes Sports Info Solutions a great place to work,
Why Data engineering and model reusability are critical for scaling
-
Today's guest is Nicolas Sauvage, President at TDK Ventures. Founded in 2018, TDK Ventures is a Corporate VC firm investing globally in early-stage hard-tech projects - serving entrepreneurs, the ultimate Impact Scalers, who are creating a new era of sustainability and social value. From enabling sustainable energy solutions to accelerating advanced materials breakthroughs to ensuring wider availability of sophisticated healthcare technologies, TDK Ventures is actively searching for solutions for difficult problems.
The TDK VC firm believes in a sustainable world where digital, energy, and environmental transformation will improve billions of lives. It's their mission is to help accelerate learning, bring meaningful contributions to society, and invest in startups with similar ideals. They deliver meaningful financial results with their co-investors and bringing new, powerful, transformational business opportunities to TDK. By focusing on Scaling Impact, they ensure a sense of purpose and a sense of urgency, with both patience and speed in their investment decision-making.
In this episode, Nicolas talks about:
His journey from software engineer to TDK Ventures,
Why Product management is pivotal to aid success,
His personal concept: "Sheila first, scaling impact scalers, patience and impatience,"
Striving for financial success, societal impact and entrepreneurial support,
Utilizing material science for clean tech breakthroughs strategically,
Examples of their backed startups in green technology innovation,
How GenAI drives investments in low-cost inference technology,
Integrating startups for strategic synergies and collaborations
-
Today's guest is Jariullah Safi, Director of AI and Computer Vision at Simbe Robotics. Founded in 2014, Simbe is the global leader in Store Intelligence™ solutions that provide unprecedented visibility and real-time insights to increase retailer performance. Simbe combines cutting-edge AI and robotics to power business-critical intelligence that improves inventory management and streamlines operations, while empowering retailers to better support store associates and elevate shoppers’ experience.
Simbe’s comprehensive platform includes the world’s first autonomous, item-scanning robot, Tally, which leverages best-in-class computer vision to identify exact product location, out-of-stocks, pricing and promotion information with 99% accuracy. By partnering with major worldwide brands across the US, Europe and Asia, Simbe delivers market-leading product availability and price integrity, so they can improve store performance and labor efficiency.
In this episode, Jariullah talks about:
His experience to date from engineering to robotics and computer vision,
Overseeing retail data processing for actionable insights using computer vision,
Leading image processing, model development and client interactions,
Case Study: Enhancing shelf management, inventory tracking and customer navigation,
The importance of tag accuracy and recovering lost sales,
How the team covers computer vision, data quality, web backend and autonomy,
Scaling operations, enhancing products and providing an integrated mobile app,
Embracing a culture of inclusivity, empowerment and mentorship
-
Today's guest is Kshitij Sheth, Global Practice Head, ServiceNow COI at Orion Innovation. Founded in 1993, Orion Innovation is a leading digital transformation and product development services firm. For over 30 years, Orion has been solving complex business problems for clients. Their transformative business solutions are rooted in digital strategy, experience design and engineering, empowering their clients to operate with agility at scale. It is the company's mission to be a trusted partner who inspires and accelerates digital innovation.
As the Head of ServiceNow COI and Global Practice Leader at Orion Innovation, Kshitij leads the sales and solutions, offerings and delivery of ServiceNow services globally. With over 17 years of IT experience, Kshitij has executed complex programs and provided end-to-end solutions for over 100 customers using ServiceNow and other platforms. It is his mission is to bring digital strategy, experience design and domain expertise to the business, as well as to demonstrate the business outcomes and ROI of the ServiceNow platform.
In this episode, Kshitij talks about:
His journey to becoming a ServiceNow innovation leader at Orion,
Innovating in digital transformation and product development globally,
How Orion advances Gen AI solutions and partners with ServiceNow,
Why clients are seeking advanced, tailored ServiceNow solutions,
Developing a niche-focused ServiceNow practice,
Leveraging his ServiceNow expertise to mentor and guide the community,
Offering empowerment and direct growth opportunities in leadership
-
Today's guest is Azeem Ahmed, Vice President, Head of Engineering at Veho. Founded in 2016, Veho's mission is to power the future of commerce by making shipping, shopping and returns work seamlessly for everyone. Veho unlocks the potential of everyday consumers and e-commerce brands to fully participate in the global economy by removing limitations caused by outdated logistics providers and archaic technology.
By building an entirely new end-to-end logistics infrastructure powered by technology designed to meet the needs of brands and humans in the age of e-commerce, Veho is reinventing the post-purchase experience. Veho is reinventing parcel delivery and returns through industry-leading OTD and proactive consumer communication, all at a simple and competitive cost. Companies partner with Veho to measure the full impact that the delivery experience creates for their business.
In this episode, Azeem talks about:
His experience from networks to data lakes, blockchain and ML.,
Leading Veho's engineering to innovate shipping experience surpassing Amazon,
Focus on logistics optimization, driver experience, ML route optimization & generative AI,
Merging engineering and data science, and prioritizing shared goals,
Mission to disrupt logistics by prioritizing impactful teamwork and innovation
-
Today's guest is Doug Rezabek, Director of Strategic Initiatives and ServiceNow Practice at SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter expert,s and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers.
Doug has been in IT business for 31 years in a variety of business, marketing and technical roles. He has spent the last eight years working in the ServiceNow ecosystem as an engagement manager, business process specialist and technical architect. Among other current project and corporate responsibilities, Doug is the lead architect for the US Special Operations Forces implementation of ServiceNow, including the core ITSM processes, IT Business Management and Field Service Management.
In this episode, Doug talks about:
His journey as a Veteran IT professional with expertise in ITSM and implementations,
SOFTtact’s military focus with a strong veteran involvement,
His role to build the ServiceNow practice, growing the team from 1 to 35,
Building and sustaining custom solutions for clients evolving needs,
Focus on hiring veterans and integrating military expertise in client engagements,
Navigating military acronyms for effective public sector communication,
ServiceNow's expert programs for long-term career success,
Expanding in government contracting and solving complex challenges effectively,
Adapting rapidly in DOD, expanding into diverse solution sets & expanding the team
- Visa fler
