Avsnitt
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I’m your host KA McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. Today I’m joined by Leidy Klotz, an engineer, behavioural scientist and author of the book Subtract: The Untapped Science of Less. We talk about subtraction as a critical capability for designers and design leaders, why we overlook subtractive change and about the importance of working in the open.
Shownotes:
https://www.leidyklotz.com/
https://www.stewardingloss.com/
http://lawsofsimplicity.com/
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Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.
It’s the start of 2022 and want to ask a favour before we jump in. If you haven’t already done it, sign up to our newsletter on This is HCD, where you get fortnightly content about all that is going on in the world of This is HCD. Also if you LOVE what we do, leave a rating for the podcast - this helps us out enormously and helps others find the podcast too.
My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, transformational design and innovation training for teams and organisations for people within the Design and change-making space.
In this episode I speak with one of my colleagues at This is Doing, Markus Edgar Hormess. Markus’s name is one that many within the service design world will no doubt be familiar with, but nevertheless let me tell you a little bit about my guest today.
Markus is based in Germany, is a trained physicist and partner at WorkPlayExperience. I look to Markus for many things within design, but I to his deep rooted passion with prototyping of services and just prototyping in general. The bits can so easily be trivialised or assumed are the moments that are missed and we chat at length about how to encourage prototyping generally within your organisation. We speak more around Play and what this means. What does the opposite of playfulness look like within organisations and again, how can we move the dial to become more likely to lean into the prototyping mindset.
Let’s jump into it!
Doing Design Festival V3 https://www.thisisdoing.com/the-doing-design-festival
Connect with Markus https://www.linkedin.com/in/markushormess/?originalSubdomain=de
Work Play Experience http://www.workplayexperience.com/
Train with Markus https://www.thisisdoing.com/team/markus-edgar-hormess
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Saknas det avsnitt?
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Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022
In this episode, Ben MacLaren speaks with Marc Stickdorn (main author of the seminal service design books, This is Service Design Thinking and This is Service Design Doing) about understanding zoom levels and how this related to Marc's framework for Journey Map Operations.
The framework helps teams and organisations work better together to manage innovation projects and bridge between organisational silos.
Doing Design Festival / https://www.thisisdoing.com/the-doing-design-festival
Training / https://www.thisisdoing.com
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'Earth Experience Design' course with Gerry McGovern
Date: February 19 2022
Where: Online
Tickets: https://www.thisisdoing.com/courses/earth-experience-design-january-2022
About this episode
Is technology a good thing? That was my first question I asked Dr Sharon Richardson, who is a senior scientist and lecturer in geocomputation at the University of Zurich, where she applies data-intensive methods to improve understanding of and assist in human, societal and environmental challenges. Sharon also has a keen interest in exploring the potential and limits of AI in real-world decisions.
World Wide Waste book / https://gerrymcgovern.com/world-wide-waste/
Gerry McGovern on Twitter / https://twitter.com/gerrymcgovern
See omnystudio.com/listener for privacy information. -
Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival
Today on the show we have Renee Abrecht Mallinger - a Lead Design Researcher at one of my favourite design studios Global Good Studio of Chicago. We chat about the intersectionality of Renees’ previous career as a middle school and high school teacher and now as Design Researcher, primarily focussed on governmental and societal work. What pieces has Renee felt set them up for success whilst working in complexity on a day to day basis.
What came out in the conversation was the formal education that Renee received as a teacher, has better prepared her for handling potentially trauma inducing situations whilst researching - something many (if any) design educators cover - psychological safety.
It’s a good one - let’s jump into it!
https://www.linkedin.com/in/reneelynn/
https://greatergoodstudio.com
See omnystudio.com/listener for privacy information. -
A one-day learning event with practical tools and fresh perspectives exploring how compassion, dignity and play can help us be 'Better Together' - the Festival is perfect for people the Asia, Asia-Pacific, and West-Coast of the Americas.
In this episode, hear from the brilliant Rachael Dietkus who will be speaking about Trauma Informed Design. In Rachaels take, she will explore how to work with individuals and communities that have experienced impacts from a breadth of trauma, responding with compassion and dignity.
Tickets: https://www.thisisdoing.com/the-doing-design-festival
See omnystudio.com/listener for privacy information. -
Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival
Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space.
You are in for a treat today folks - I caught up with the one and only, Joe Macleod - an all round great thinker and leader in the space of designing end experiences. Based in Stockholm now, Joe’s just released his second book titled ‘Endineering’ which focusses on the HOW to design these incredibly important experiences for both businesses and the planet.
Joe’s first book titled ‘Ends’ was released a number of years ago and really focussed on the understanding of the why these systems have not been put in place.
In this conversation we flick between both mindsets, but in the spirit of Christmas that is fast approaching, we speak about Past, Present and Future - what the behaviours are and problems that have been left behind by our ancestors and elder family members. We speak about the Present, where we are at and should be doing both at a societal level but also from a change-maker perspective.
The future may seem like a far away place, but it’s not.
Joe’s a remarkable thinker and highly encourage you to purchase his books - and support his work.
Let’s jump straight into the episode
Links
AndEnd - https://www.andend.co/https://www.andend.co/endineeringbook
Endineering Book - https://www.amazon.com/dp/9163947838/
Ends Book - https://www.amazon.com/dp/9163936445/
LinkedIn
https://www.linkedin.com/in/josephmacleod/https://www.linkedin.com/company/andend/
[email protected] @andend_co
[email protected]@andend.co
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Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com -
For regular listeners you’ll know what we do at This is Doing - home of many of the world’s best trainers in the spaces of Design Research, Service Design, UX and more.
In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic as well as talk about the disassociation of behaviours that persist within the creators of online products and tools.
https://www.thisisdoing.com/courses/earth-experience-design-january-2022
See omnystudio.com/listener for privacy information. -
Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival
I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. In this podcast we hear from Luke Craven and Elise Motalli about what it means to be a systems-conscious designer, where we can turn to for more expansive language about the worlds we want.
Luke’s newsletter, Pig on the Tracks
https://pigontracks.substack.com/
Follow Elise
https://www.linkedin.com/in/elise-motalli-44070b119/
Nora Bateson
https://batesoninstitute.org/nora-bateson/
See omnystudio.com/listener for privacy information. -
Earth Experience Design - Online training Course with Gerry - Jan 19 2022
https://www.thisisdoing.com/courses/earth-experience-design-january-2022
About this episode
Some people live their ideas. Katie Singer is one of them. She writes about the energy, extraction, toxic waste and greenhouse gases involved in manufacturing computers, telecom infrastructure, electric vehicles and other electronic technologies.
Train with Gerry / https://www.thisisdoing.com/team/gerry-mcgovern
Join the TiHCD Slack Community / https://www.thisishcd.com/community/slack-community
Watch ''Top Tasks for Service Transformation' with Gerry McGovern & Ulla Devitt' / https://www.thisishcd.com/event-videos/top-tasks-for-service-transformation-with-gerry-mcgovern-ulla-devitt
Gerry McGovern on Twitter / https://twitter.com/gerrymcgovern
Download this episode: https://pdcn.co/e/traffic.omny.fm/d/clips/bd8f5f93-c141-4567-92cc-a88801879d3f/ddca0573-ea81-4334-ad22-a88c017c8a99/35dfe9c4-010c-485b-9fcf-adf70092b521/audio.mp3?t=1638867356&skipAds=true
See omnystudio.com/listener for privacy information. -
Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival
It’s beginning to feel and look a lot like Christmas, and possibly sound like it - as you’ll probably hear I’ve got a cold - like most of Europe we are all working our way through this whole pandemic - but we are all looking forward to Christmas in my household.
So, there's been some updates from chapters, and we have an event happening this coming week in the UK, so will be hearing from Laura Falorni our wonderful chapter lead there.
Slack Channel
Wow, since the last episode, we had over 100 people join the This is HCD Slack channel. As we work towards leaving Meetup, this is where you will find your local tribe. As we work to build out and work with more community builders - feel free to drop in to the specific spaces on Slack and connect with other like minded people.
There’s Chapters in there for Canberra, Sydney, Melbourne, Berlin, Cameroon, Ireland and UK.
Join our Slack Community: https://www.thisishcd.com/community/slack-community
UK event
Link to register for that is in the show notes. Even if you’re not in the UK, and can make it - pop along - it’s open to everyone!
GUEST NAME: Paul Bailey
TALK: Every year over 1.8 million practical driving tests are conducted in the UK. This completely paper-based service had seen little change in over 25 years and was in desperate need of modernisation.
But with a user base reluctant to change and new to the technology, how can you bring everyone along successfully with digital transformation?
Paul Bailey, Head of Design within SPARCK, will tell us his journey to digitise and improve and the UK’s Practical Driving Test Experience.
In this talk, he’ll share his insights including…
— why focussed user research, co-creation and continuous user engagement, is the shortest route to delivering innovation
– what you need to do to successfully pass a Government Digital Services Assessment
— how Human-Centred Design adds ‘Oomph!’ to Agile and empowers teams to stay laser focussed on user needs whilst delivering outcomes at pace
And of course, he’ll explain how to design ‘for blind dinosaurs with sausage fingers.’
Register here: https://us06web.zoom.us/meeting/register/tZMtc-6vqjooHtUZ5z-zLeDex41NlWYlEcuO
Melbourne
There’s an event brewing in Melbourne too ‘From practitioner to leader - effective design leadership in a rapidly transforming world" with Susanna Carman. Melbourne is a buzzing community for us and lots going on. This one happens on December 8th and registration details are below.
Registration: https://www.meetup.com/this-is-hcd-melbourne/events/282396659/
Doing Design Festival V3
We launched the latest version of the Doing Design Festival and it’s set for Feb 11 2022. Featuring some of our best trainers at ThisisDoing.com - including Marc Stickdorn, KA McKercher, Adam Lawrence, Markus Hormess, Renatus Hoogenraad, Adrienne Tan, and Rachael Dietkus - the theme is Better Together.
Tickets: https://www.thisisdoing.com/the-doing-design-festival
Now, at the time of posting this, there’s a handful of early bird tickets available and once they are gone, they are gone folks. The early bird rates for all the courses we run on This is Doing is ONLY available via the newsletter that we run (combined This is HCD and This is Doing). Sign up below for that.
https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
See omnystudio.com/listener for privacy information. -
Doing Design Festival V3 - February 11 2022. See https://www.doingdesignfestival.com
I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. Today we’re joined by community-design leader Morgan Lee Cataldo, professor of design Tad Hirsch and social worker turned designer, Rachael Dietkus. We explore the similarities between design research and psychotherapy, the dark side of rapport, the differences in transactional research versus community-led as well as the increasingly popular topic of what being trauma-informed might mean.
Shownotes
Beyond Sticky Notes
https://www.beyondstickynotes.com
Practicing Without a License: Design Research as Psychotherapy (2020) https://www.researchgate.net/publication/339844239_Practicing_Without_a_License_Design_Research_as_Psychotherapy
Learn about Morgan and her work here:
https://au.linkedin.com/in/morganleecataldo
Rachael’s website:
https://www.socialworkerswho.design/
See omnystudio.com/listener for privacy information. -
Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.
In this episode I speak with Moodi Mahmoudi of Next, a business centred around helping organisations create frameworks for design and innovation within their businesses - we speak about the automation of the role of Designer and what this looks like - and I challenge Moodi about the risks associated with this. Is this something we strive for?
Moodi explains this isn’t the intention, but it’s removing the mundane elements, and creating experiences that enable designers and innovators to focus more on the craft of DOING their work. We speak about the hyper addiction of orgs striving for more growth - and if this is the driver behind the business -
We also cover off the frameworks inside their system that allows others to tap into it - frameworks of Circular Economys by Ellen MacArthur Foundation and also This is Service Design Doing by my colleagues at ThisisDoing.com
I thoroughly enjoyed this conversation and hope you do too!
It’s a biggy - let’s jump into it -
https://app.nextapp.co/signup?utm_campaign=next-hcd
https://www.nextapp.co/
Free event with Marc Stickdorn and Moodi Mahmoudi worth attending: https://us02web.zoom.us/webinar/register/4216342274295/WN_o1jqr4EgRa6sAjSDzlHLhg
See omnystudio.com/listener for privacy information. -
Key links
Sign up to our newsletter: https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
This is HCD / Ireland event with Gerry McGovern and Ulla Devitt on November 11 - https://www.meetup.com/thisishcd-ireland-chapter/
This is HCD / Sydney event with Luke Craven on November 17 - https://www.meetup.com/this-is-HCD-sydney/events/280736773/
Join the Slack HCD Group: https://www.thisishcd.com/community/slack-community
Transcript
Hey folks and welcome to another episode of Global Voices the podcast dedicated to the wonderful chapters of This is HCD around the world.
Today on the show we have a few things to chat about.
So, there's been some updates from chapters, and we have an event happening this coming week in Ireland, and will be hearing from Sarah, our brilliant chapter Lead shortly.
We will also include the event in Australia on November 17 again with Ines and Luke Craven which is a brilliant event - and replay the message from the last episode
First up.
Slack Channel
We had a few teething issues around self-on boarding to the Slack channel over the last week and that has been resolved now (hopefully)!
As we move away from Meetup on Jan 1, we want to create more community level conversation within our Slack. A few people asked why we are leaving Meetup. Well there are a few reasons - I will cover off.
In my option, Meetup is a bad system for Community leaders to host with. The system itself is really clunky, poorly designed, and they never want you to leave. In fact once my credit card didn’t go through, around the time I was leaving Australia. Without knowing this, they offered one of the communities to the first person on the list. Who could have taken the community that I had been paying for and I would have lost it. Meetup didn’t care about this as this was their process. So you can’t really LEAVE or close the community
They do nothing to encourage community interaction. All it is is a database with people. We want to do more in this space, and Meetup is not the right place for us to do this.
We have a Pro Level Mailchimp account, and Slack channel and figure we can do this better - with a little more work. So hope people will move over and follow us off Meetup. It might not be perfect, but it gets us closer than working with Meetup
Back in the day, when I was a musician and working for Myspace - I saw businesses pour millions and millions of dollars into their Myspace communities. I saw bands and musicians delete their websites and replay the narrative that you don’t need a website anymore, myspace does it all and better. This was probably true at the time for some. But what happened when a big corporate like News bought the website, and ran it into the ground? All that effort of building communities just floated away. I don’t want that for the This is HCD Community system. We would rather own and have better control how we work, and use platforms that are agnostic.
So going back to Slack - in the show notes now, you can join up. Join one of the channels in your timezone, like UK, Ireland, Sydney, Berlin, Melbourne, Cameroon etc. If you know of other people in your area who might be interested, invite them along too. We want to create a two level community - at a Global Level and at a Community level.
Melbourne event happening soon too - and will have more in the next episode
UK event
In other news, we are edging closer to our first event in This is HCD UK. Be first in line by signing up to our newsletter (link in the show notes)
Ireland
Let’s listen to the event in Ireland happening this week
It’s with the one and only, Gerry McGovern, host of World Wide Waste Podcast and creator of the wonderful Top Tasks method - Gerry works with us at This is Doing too and recently spoke at the last Doing Design Festival in June with Ulla Devitt from Ireland Health Department (HSE) - it was one of the highlights of the day and we are excited for them to give a talk at This is HCD Ireland
Sydney - November 17th
Let’s take a listen to Inez in Sydney about the upcoming event with Luke Craven.
So that’s all for this episode - if you have any questions, please hit me up on Slack @gerry - or via email if you’re not part of the community at [email protected]
Chat to you all soon
See omnystudio.com/listener for privacy information. -
I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. On today's podcast I’m joined by the exceptional Sloan Leo. Sloan is many things - a designer, community organiser, educator, friend and owner of Flox Studios. We talk about equity-centred design, about the inspiration that Sloan has taken from bell hook’s work, how Sloan came to design from frustration and what they are thinking about now.
https://floxstudio.com/
bell hooks 'theory as liberatory practice' https://digitalcommons.law.yale.edu/cgi/viewcontent.cgi?article=1044&context=yjlf
See omnystudio.com/listener for privacy information. -
Join our Slack Community: https://://thisishcd.slack.com
Newsletter: https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Stay up to date on all This is HCD events
Get guaranteed best prices for This is Doing training
Thought-leadership material
November 17 2021 https://www.meetup.com/this-is-HCD-sydney/events/280736773/
About this episode
For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local communities of HCD practitioners.
To give you an overview of chapters that we now have in place we have Cameroon with Yannick, Sydney with Inez Garcia, Berlin with Myrto Papagiannakou , Ireland with Sarah Heffernan, UK with Laura Folorni and Melbourne with Megan McDonald.
If you’re interested in leading a chapter in your area, drop us a line to [email protected] and we will connect you to our wonderful and incredible Global Chapter Lead - Rebekah Murphy who is based in Sydney, Australia.
Now - let’s kick off there’s been lots going on this week in the This is HCD and This is Doing worlds.
First up, we have some amazing news, and that is KA McKercher - one of our newest podcast hosts will be training with This is Doing and is working away with Ann, our incredible learning designer based in Denver to create a Co-Design course in early 2022. That isn’t that long away…
For members inside the Slack community - we have released new Chapter specific areas for you to join and connect with communities and practitioners in your area. Our goal is to connect, and we realise there are many ways to do this - and we want to test out how this works. We’d love to cultivate more connections to help a live ecosystem of sharing and knowledge exchange. Up until this point, we had applications for the Slack channel, and we are going to trial an open door policy to the Slack community - where anyone can join who is interested in learning about HCD and joining our incredible community. There are about 1600 people in there at the moment, and given it’s not as active as we’d like - we are really starting to focus on this a lot more, given that we are moving away from Meetup globally on Jan 1 2022.
Which brings us to the next bit of news - Sydney’s Chapter Lead, Inez Garcia has been in touch to tell us about an event they are hosting with Luke Cravens, a really smart person that I follow actually - and looks to have been doing some incredible work with the ATO in Australia (that’s the Australian Tax Office for non-Aussie listeners) let’s listen to Inez’s overview.
See omnystudio.com/listener for privacy information. -
Welcome to the new podcast on This is HCD called Global Voices.
For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local communities of HCD practitioners.
It makes so happy to announce this podcast as the central place for all things This is HCD Community based where we will talk about upcoming events, connect with our local chapter leads in places like Cameroon with Yannick, Sydney with Inez Garcia, Berlin with Myrto Papagiannakou , Ireland with Sarah Heffernan, UK with Laura Folorni and Melbourne with Megan McDonald. The good news is we are close to launching chapters in Canberra in Australia, Brazil, UAE and also California possibly too. If you’re interested in leading a chapter in your area, drop us a line to [email protected] and we will connect you to our wonderful and incredible Global Chapter Lead - Rebekah Murphy who is based in Sydney, Australia.
To stay up to date on all the events, you’re going to want to subscribe to our newsletter on this is hcd. This is the main way to get the invitation to events, not just in your area, but globally.
This is super important for us to be able to think globally and connect with people across the globe.
Stay up to date with all our community events https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Watch event videos of online community events
https://www.thisishcd.com/community/meetup-community
See omnystudio.com/listener for privacy information. -
Title: Gender diverse in design
I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. In this podcast we hear from Ruby Quail and Hailey Cooperrider about gender diversity, what designers can learn from games and why we should slow down in our design work (a recurring theme across this series).
https://amble.studio
https://www.linkedin.com/in/haileycoop/
https://rubyquail.design/
https://rubyquaildesign.medium.com/i-want-to-talk-about-visibility-bb51a506878c
https://www.transhub.org.au/
Sign up for This is HCD Newsletter
https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
See omnystudio.com/listener for privacy information. -
Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.
In this episode I speak with the brilliant, George Aye - Co-Founder of Great Good Studio in Chicago - a Design Firm dedicated to the social sector. George has had an expansive career to date, working in many complex social issues globally - He’s adjunct professor at the School of the Art Institute in Chicago.
We speak about Human-Centered-ness in this podcast. Just what do we mean when we say HCD and we discuss the problems it faces when being applied - what is causing the term to lose its power and the role education and large consultancies play.
We talk about what often gets missed when HCD work is undertaken, and also cover off the criteria for taking on projects at Greater Good Studio - and the role power plays in that selection process.
Let’s jump into it -
Social Change Database
https://medium.com/greater-good-studio/social-change-by-design-database-v2-d9b044f77491
If you'd like to chat with a cofounder of Greater Good Studio? here: https://greatergoodstudio.com/contact/
George on Twitter: https://twitter.com/georgeaye
See omnystudio.com/listener for privacy information. -
I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. In this podcast we speak with Euan Black and lauren anseline about networks for social impact - what they are, how to convene networks and what to avoid. Content warning: we talk about death and end of life in this podcast. While we talk constructively, the topic may be upsetting for some.
@kellyanagram
@thisishcd
Impact Network for Systemic Change at End of Life
https://tacsi.org.au/work/shifting-end-of-life-outcomes/
The Network Weaver website and handbook
https://networkweaver.com/product/network-weaver-handbook-pdf/
Connecting to change the world
https://islandpress.org/books/connecting-change-world#:~:text=%22Connecting%20to%20Change%20the%20World,of%20independent%20and%20interdependent%20actors
Sandtalk by Tyson Yunkaporta
https://www.textpublishing.com.au/books/sand-talk
See omnystudio.com/listener for privacy information. - Visa fler
