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  • From RN to Mediator: Kimberly Best's Journey in Conflict Resolution

    In this episode of the Make Money Mediating podcast, host Susan Guthrie interviews Kimberly Best, a Tennessee-based registered nurse turned mediator and conflict resolution expert. Kimberly shares her unique journey from working in the medical field to becoming a successful mediator with no legal background, emphasizing the versatility and importance of mediation skills across different fields. She discusses her experiences, the challenges of transitioning careers, and how her background as a nurse has informed her approach to mediation and conflict resolution. The episode also touches on Kimberly's involvement in the ABA Section of Dispute Resolution, her advocacy for mediators from diverse professional backgrounds, and introduces Best Practices, her innovative mock mediation practice group aimed at helping new mediators gain experience and confidence. This inspiring conversation highlights the impact of mediation beyond the legal realm and the potential for individuals with various backgrounds to contribute to the field of conflict resolution.

    Highlights from the episode:

    00:00 Welcome to Make Money Mediating Podcast with Special Guest Kimberly Best00:24 Kimberly Best's Unique Journey from Registered Nurse to Mediator02:54 The Transformative Power of Mediation: Kimberly's Personal and Professional Insights08:36 Expanding the Scope: Beyond Divorce Mediation to Conflict Resolution09:32 The Importance of Diverse Backgrounds in Mediation and Overcoming Industry Challenges24:23 Kimberly's Vision for the Future of Mediation and Supporting New Mediators37:40 Final Thoughts and Upcoming Events

    Access the transcript

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    About our Special Guest, Kimberly Best:

    Kimberly Best, RN, MA, is a TN Rule 31 Listed Civil Mediator, Rule 31 Trained Family Mediator, FINRA Arbitrator, and owner of Best Conflict Solutions, LLC. Her practice includes Mediation, Restorative Practices, and personal and organizational Conflict Coaching and Conflict Consulting, with a Healthcare specialty.

    Kim is serving her third term on the board of the Tennessee Association of Professional Mediators, currently as Chair/President. She is a volunteer Senior Mediator with the Los Community/Police Unification Program and also serves as a community facilitator. Kim is an active member of the Association of Conflict Resolution, is a consultant for Mediators Beyond Borders International, and she serves on the Executive Committee of the ABA Dispute Resolution Section.

    Kim is passionate about helping others understand and resolve conflict and helping other disputeresolution practitioners excel and succeed in the field.

    Kim takes pride in being mother to five grown children and grandmother to four little ones.

    Reach out to Kim

    Find out more about Kim's new "Best Practices" Mock Mediation Group starting in April: https://bestconflictsolutions.com

    Get Kim's book: How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story

    *****

    JOIN SUSAN AND KIM FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Navigating Your Worth: Setting Prices as a Dispute Resolution Professional

    In this episode of the Make Money Mediating podcast, host Susan Guthrie provides an in-depth guide on how dispute resolution professionals can set their fees. She emphasizes the importance of constantly reevaluating one's pricing strategy and dives into various factors and considerations that impact fee setting. These factors include one's services list, experience, market demand, geographic location, client base, operational costs, and competition. Susan discusses different pricing models such as hourly rates, flat fees, modified flat fees, retainer models, subscription-based models, and packaged services. She highlights the significance of choosing a pricing model that reflects the true value of a professional's expertise and fosters long-term client relationships built on trust, value, and mutual respect. Susan encourages professionals to be open to adjusting their pricing models as their practices evolve.

    In this episode:

    00:00 Introduction to Pricing Strategies in Mediation00:37 Understanding the Importance of Pricing01:06 Developing a Comprehensive Pricing Strategy01:38 Expanding Your Service Offerings03:43 Factors to Consider When Setting Your Fees06:49 Understanding Your Market and Client Base09:00 The Impact of Geographic Location on Pricing13:11 The Importance of Understanding Your Costs15:15 Considering Your Competition16:52 Understanding the Value You Provide19:21 Exploring Different Pricing Models20:07 The Pros and Cons of Hourly Billing23:13 The Appeal of Flat Fees and Modified Flat Fees28:58 The Potential of Subscription-Based Fee Models32:04 The Benefits of Offering Packages33:04 Conclusion: The Importance of Reflecting Your True Value

    Access the transcript: https://share.descript.com/view/6dqezVmkKjC

    Here is the list of Fee Setting Considerations Reference in the Episode:

    Experience and ExpertiseMarket DemandLocationClient Base CapabilitiesYour Costs of Doing BusinessCompetition PricingValue Provided

    *****

    JOIN SUSAN FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

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  • Elevating Your Emotional Intelligence for Mediation Success

    In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie explores the essential role of Emotional Intelligence (EQ) in the mediation process and why increasing your EQ is actually good business. Discover how developing EQ can significantly enhance mediation outcomes, improve communication, and foster a deeper understanding and management of emotions within the mediation context. Whether you're a seasoned professional or new to the field, this episode is packed with insights and strategies to help you to understand the vital connection between your EQ and success so you can grow your practice by integrating emotional intelligence into your professional development. There is even a special section where Susan shares her strategies for leveraging the power of generative AI to help you develop and increase your EQ!

    In this Episode:

    00:00 Introduction and Welcome00:20 The Unexplored Potential of Emotional Intelligence in Mediation01:15 Why Emotional Intelligence Matters in Dispute Resolution06:05 Understanding the Components of EQ07:30 The Impact of EQ on Mediation Outcomes10:10 Developing Your Emotional Intelligence: Practical Strategies16:50 Leveraging AI to Enhance Your EQ20:15 Real-World Applications: Transforming Mediation Practice through EQ22:45 Conclusion: EQ as a Foundation for Mediation Success

    Access the transcript: https://share.descript.com/view/3HWvv8ON472

    Download the ChatGPT/Gemini EQ Exercises that Susan mentioned in the episode here!

    *****

    JOIN US FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

    Join Susan in this enlightening episode as she unveils the transformative power of Emotional Intelligence in mediation, providing practical tips and innovative approaches to enhance your practice and personal growth.

  • Effective Content Creation and Making It Work For You in Getting You Work!

    In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie dives into the realm of content creation. She shares how dispute resolution professionals can create effective blog and article content that truly stands out and ensures a good return on the effort invested. Susan emphasizes the role of understanding the target audience, crafting engaging and informative content, and enhancing content reach through consistent writing. She also discusses the concept of creating content that is helpful to the audience and resonates with them, which in turn can lead to more business referrals. If you are going to do the work, make sure it helps you get the work!

    In this Episode:

    00:00 Introduction and Welcome00:20 Venturing into Content Creation01:12 Exciting Announcements and Initiatives - ABA Section of Dispute Resolution Practice Build Workshop and Practice Development Institute Announcement!06:07 The Importance of Content Creation07:22 Creating Engaging and Effective Blog Content10:13 The Power of Storytelling in Content Creation16:59 Increasing Your Content's Visibility and Effectiveness20:08 The Value of Consistent Content Creation22:28 Conclusion: The Power of Helpful Content

    Access the transcript: https://share.descript.com/view/Gg6RcX7Z8xr

    Mentioned in this episode:

    JOIN US FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE ON APRIL 10-13, 2024 IN SAN DIEGO, CALIFORNIA! (Conference Agenda)

    Don’t miss the premier event for dispute resolution professionals. Choose from over 50 educational programs to meet your professional development needs. Network and socialize with fellow attendees at unique local events. Be inspired by keynote speakers and celebrate this year’s ADR awardees. Whether you are new to the field or have been practicing for decades, the conference has something for you!Information and Registration can be found here: https://events.americanbar.org/event/c3538f67-e734-482b-966d-f6109158c1f2/summary

    Be sure to register for the PRACTICE BUILDING WORKSHOP to get the help you need to launch and grow your practice:

    The Practice Building Workshop programs on Wednesday, April 10th offer a deep dive into the practical aspects of running a successful dispute resolution practice. Presenters will guide you through the process of crafting a strategic business plan, mastering the financial aspects of your practice, building a strong brand and client base, and streamlining your operations for efficiency and growth. Susan will be presenting the first program of the day entitled Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice.

    Also mentioned in this episode:

    Drafting Truly Effective Social Media Posts for Your Business on the Make Money Mediating Podcast with Susan Guthrie #421

    Stephanie Marrone, Marketing Professional on LinkedIn: Stefanie Marrone | LinkedIn

    Confessions of a Training Junkie Part One and Part Two by Josh Kershenbaum on the Mosten Guthrie Academy Blog

    *********************************************************************

    WANT MORE CONTENT?

    GET SUSAN'S FREE BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesqSusan on LinkedIn: linkedin.com/in/susaneguthrieMake Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of legal and mediation practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has transitioned into one of the legal and mediation trainers in the world and regularly works with and consults with attorneys and dispute resolution professionals in growing and marketing their practice for success.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to be Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation, legal tech and AI for legal and dispute resolution and has been training colleagues and other professionals in the practical and ethical considerations of integrating technology into their practice with her innovative programs and webinars for years. To date, more than 25,000 professionals have benefited from her programs and she has trained in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1% of the more than 3.4 million podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Building a Successful Mediation Practice with special guest, David H. Salmon

    In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie has a conversation with David H. Salmon, an attorney mediator and entrepreneur in the ADR field as a Co-Founder of ADR Support. They discuss key elements needed in launching, growing, and maintaining a successful mediation practice.

    Susan and David discuss the importance of establishing a tech infrastructure, implementing a go-to market strategy, and maintaining growth within a practice. They highlight the role of the mediator in creating a personalized practice, the benefits of being associated with an established mediator, and the role of personal goals in business strategy.

    Key Moments in the Episode:

    00:02 Introduction and Guest Introduction00:11 The Importance of Inside Knowledge in Mediation01:11 Guest's Background and Experience02:02 The Challenges of Transitioning into Mediation Practice03:16 The Three Buckets of Practitioners04:11 The Importance of Back-end Processes in Mediation Practice04:56 The Role of ADR Support in Mediation07:17 The Importance of Setting Goals in Mediation Practice10:49 The Technical Infrastructure Needed for Mediation Practice22:16 The Importance of a Go-to-Market Strategy28:49 Maintaining and Growing Your Mediation Practice38:48 Conclusion and Contact Information

    Access the Transcript

    ***********************************************************

    More About This Week's Special Guest: David H. Salmon

    David H. Salmon is the CEO of ADR Support, a complete back-office and administrative support service that works exclusively with professional neutrals nationwide. David and his team manage 90+ full time neutrals made up of 45 independent practices in 18 states. He is also the managing partner of Salmon & Dulberg Dispute Resolution, a large well-established panel firm in Florida. David is an expert at facilitating the transition into full time neutral work, and maintaining elite, highly profitable mediation practices. He is also a successful third generation mediator and proud father of two. [email protected]@ADRsupport.comOffice: 866.425.7174

    *****************************************************************

    Mentioned in this episode:

    You Have to Define Success Before You Can Achieve It on Make Money Mediating with Susan Guthrie #423

    *********************************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • The Key Elements for a Successful Mediation Practice: A Thanksgiving Reflection

    In this episode of the Make Money Mediating podcast, hosted by Susan Guthrie, she explores and reflects on the essence of Thanksgiving and the necessary elements for a thriving mediation practice. Making use of the acronym 'THANKS', Susan identifies Trust, Harmony, Appreciation, Neutrality, Knowledge and Serenity as the six key elements of success in mediation or dispute resolution profession. She stresses the importance of building trust with clients, orchestrating harmony in conflicts, appreciating clients and colleagues, maintaining neutrality, staying informed about industry trends, and finding serenity in a busy work life. Furthermore, she encourages listeners to think about ways they can show their gratitude to their clients and colleagues, and ways to improve their dispute resolution practice in the coming year.

    00:00 Introduction and Thanksgiving Message01:59 The Importance of Trust in Mediation03:49 Harmony: The Conductor's Role in Mediation05:40 Appreciation: Showing Gratitude to Clients and Colleagues07:37 Neutrality: The Cornerstone of Mediation08:31 Knowledge: The Value of Continuous Learning10:34 Serenity: Finding Calm Amidst Conflict12:08 Conclusion: The Five Elements of Success in Mediation

    Access the Episode Transcript

    Mentioned in this episode:

    The Gift That Keeps on Giving: Holidays and Relationship Building on The Make Money Mediating Podcast with Susan Guthrie #408

    Why Gratitude is the Secret Ingredient to Success with Susan Guthrie on The Make Money Mediating Podcast #405

    Becoming a Training Junkie: The Power of Continuous Learning in Mediation on the Make Money Mediating Podcast with Susan Guthrie #420

    Join us in beautiful San Diego, California for the American Bar Association's Section of Dispute Resolution Annual Spring Conference April 10-13, 2024! The Pre-Conference Practice Building Workshop led by Susan will be on April 10th and will include several leading experts in areas of business planning, finance, marketing and more. Registration will be opening the first week of December 2023 - stay tuned and SAVE THE DATES!

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    *********************************************************************

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • The Crucial Role of Client Feedback in Mediation

    In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie discusses the importance of client feedback in effectively managing a mediation practice. She emphasizes how it can guide mediators in continually improving their services and adapting to changing client needs. She underscores the importance of soliciting feedback through various platforms like surveys and exit interviews, and using technology such as AI (think ChatGPT) to analyze the data. Susan also shares stories and tips on handling critical feedback and how it can be a catalyst for growth. She stresses that feedback is a necessity, not a luxury, for the ongoing success of a mediation business.

    00:00 Introduction and Exciting News00:47 Importance of Reviews and Feedback02:11 The Secret Sauce: Client Feedback02:40 Understanding the Role of Service Professionals03:15 The Power of Client Feedback04:29 Challenges in Collecting Feedback05:19 Leveraging Technology for Feedback Collection06:12 Creating Effective Surveys08:16 The Importance of Timely Feedback11:18 The Value of Direct Conversations15:14 Analyzing Feedback and Adapting Techniques21:08 Feedback-Driven Business Strategy22:34 Learning from Negative Feedback23:24 Conclusion: Embrace, Learn, and Use Feedback

    Access the podcast transcript

    Mentioned in this episode:

    Free Handout with Sample Surveys

    Listen to last week's show and learn how to Build Your 2024 Business Plan!

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    *********************************************************************

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Crafting a Killer Business Plan for Dispute Resolution Practices

    In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie provides listeners with an in-depth guide on crafting a robust business plan for dispute resolution practices. She emphasizes the importance of specific, measurable, achievable, relevant, and time-bound (SMART) goals. Susan also highlights the booming dispute resolution industry and the scope for expansion it presents. She delves into creating tailored plans, offering unique services and setting realistic financial projections with contingency planning. She also mentions the usage of AI-assisted tools for efficiency. To routinely revise the plan and stay ahead of the curve, she suggests the listeners review and revisit their plan at least yearly so that they can find success and make money mediating!

    Episode Markers:

    00:00 Introduction and Welcome Back00:35 The Importance of Business Planning04:02 The Growth of Dispute Resolution Industry07:49 Crafting a Killer Business Plan for 202420:00 Setting Realistic Goals and Objectives23:05 Financial Projections for a Solid Future25:12 Risk Analysis and Contingency Planning27:55 Pulling it All Together: The Executive Summary30:49 Conclusion and Future Workshops

    Access the podcast transcript

    Mentioned in this episode:

    LinkedIn Practice Building Tip of the Day Newsletter

    The Anatomy of a Great Business Plan

    Join Susan for her two upcoming ChatGPT and AI Workshops

    https://mostenguthrie.com

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    *********************************************************************

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • In the second part of our special two-part episode, we are joined once more by professional and executive coach, Megan Walls. Megan helps us delve further into the THINK Protocol, a step-by-step process to guide you when making significant decisions about career changes or pivots.

    Key Points:

    The THINK Protocol: In part one, we covered the T (Taking time to reflect), H (Honesty, being real with yourself), and I (Information gathering and insights). In this episode, we dive into N, which stands for Niche.Niche and personal brand: Megan emphasizes the importance of finding your unique niche and building your personal brand when considering creating your own practice. The niche includes your area of expertise, target audience, unique products or services, and how you set yourself apart from the competition.Crafting your brand: Megan shares advice on how to craft a brand statement based on the clarity and information gained from the THINK Protocol. She references Jeff Bezos's quote about personal brands, underscoring the importance of crafting your own brand rather than letting others define it for you.Knowledge: Understand the importance of gathering insights into why you think the way you do. Acknowledge that gaining knowledge about your thought patterns and the resultant emotional responses can provide you with the necessary tools to transform your life.Take Action: Leverage the insight you've gained from the THINK protocol and actively make changes in your life. It is not enough to merely understand your thought patterns (THINK); you also need to implement these insights (Take Action) to see real, sustainable transformation.

    Listen in to Part Two now and get ready to THINK and Take Action on your career pivot!

    Access the podcast transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    More About This Week's Special Guest: Megan Walls

    Megan Walls, CPC, PCC, ELI-MP is a certified executive and career coach, author, noted speaker. She works with high-achieving professionals and teams to unlock their full potential, develop leadership skills, and boost confidence to overcome obstacles and thrive in their organizations and their careers.

    What sets Megan apart from other career coaches is that she has developed a proprietary “inside-out” coaching approach which she uses as her foundation with every client. The “inside” refers to helping clients identify areas of strength, areas to improve and obstacles to overcome. The “out” refers to helping clients set realistic goals and create action plans to achieve their goals. During this process, Megan provides guidance, insights and leadership tools and serves as an accountability partner to accelerate a client’s career success while staying true to themselves.

    Prior to coaching, Megan enjoyed a highly successful, 20-year career as an institutional salesperson in the municipal bond industry at Hutchinson, Shockey, Erley & Company and was the firm’s first female partner. She holds a B.A. in Economics from DePauw University, received her coach training from the Institute of Professional Excellence in Coaching (iPEC) and is a member of the International Coaching Federation.

    Megan's Website: https://www.wallscareercoach.com/

    Email Megan: [email protected]

    *****************************************************************

    Mentioned in this episode:

    The episode Susan mentioned about acronyms and alliteration is called "How Getting 'Sticky' Will Make Your Marketing Better" You can listen here: https://makemoneymediating.podbean.com/e/how-getting-sticky-will-make-your-marketing-better-with-susan-guthrie-411/

    *********************************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Are you successful? How do you know? This episode is all about success and makes the point that you need to define your version of success in order to achieve it.

    Success means different things to different people, and as a professional, it’s important to understand what success means to you. Is it financial success? Is it the satisfaction of helping people? Is it building a successful business that provides a comfortable lifestyle for you and your family?

    Listen in and get started on your road to success today!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Mosten Guthrie Trainings and Consulting Groups can be found here: https://mostenguthrie.com/training

    Check out Susan's NEW ChatGPT and Your Practice Program: A 3-Hour Workshop to Help You Harness the Power of AI to Grow Your Practice! June 28th 9:30am-12:30pm PT/12:30pm - 3:30pm ET. Use Code "MMMP" for $50 off! https://mostenguthrie.com/chatgpt-and-your-practice-a-hands-on-workshop-that-will-help-you-supercharge-your-business/

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • In this special two-part episode Susan Guthrie speaks with Executive and Career Coach, Megan Walls, who shares her THINK Protocol for those contemplating a career pivot or who want to supercharge their practice!

    For so many professionals the thought of making a career pivot is appealing yet incredibly intimidating. Seeking to forge a new path is often a journey into the unknown and for many they either jump too fast and fail due to lack of planning or they plan and plan but never feel ready to jump. The solution? Work with a coach like Megan who has created her own THINK Protocol to help clients, and you, make good decisions and a plan for success. By the time you are ready to step into that pivot, you will be ready to soar!

    Tune in on Thursday for Part Two and THINK your career pivot through!

    Access the podcast transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    More About This Week's Special Guest: Megan Walls

    Megan Walls, CPC, PCC, ELI-MP is a certified executive and career coach, author, noted speaker. She works with high-achieving professionals and teams to unlock their full potential, develop leadership skills, and boost confidence to overcome obstacles and thrive in their organizations and their careers.

    What sets Megan apart from other career coaches is that she has developed a proprietary “inside-out” coaching approach which she uses as her foundation with every client. The “inside” refers to helping clients identify areas of strength, areas to improve and obstacles to overcome. The “out” refers to helping clients set realistic goals and create action plans to achieve their goals. During this process, Megan provides guidance, insights and leadership tools and serves as an accountability partner to accelerate a client’s career success while staying true to themselves.

    Prior to coaching, Megan enjoyed a highly successful, 20-year career as an institutional salesperson in the municipal bond industry at Hutchinson, Shockey, Erley & Company and was the firm’s first female partner. She holds a B.A. in Economics from DePauw University, received her coach training from the Institute of Professional Excellence in Coaching (iPEC) and is a member of the International Coaching Federation.

    Megan's Website: https://www.wallscareercoach.com/

    Email Megan: [email protected]

    *****************************************************************

    Mentioned in this episode:

    The episode Susan mentioned about acronyms and alliteration is called "How Getting 'Sticky' Will Make Your Marketing Better" You can listen here: https://makemoneymediating.podbean.com/e/how-getting-sticky-will-make-your-marketing-better-with-susan-guthrie-411/

    *********************************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • In honor of Mental Health Awareness Month, Susan explores and discusses the importance of maintaining mental wellness as an entrepreneur. The discussion covers the common experience of burnout, the importance of building resilience, and the benefits of practicing mindfulness. Additionally, Susan highlights a range of resources and tools that can assist in maintaining mental wellness, including SCORE, Headspace, and Talkspace.

    Resources:

    SCORE: A nonprofit organization that provides free business mentoring services to entrepreneurs. For more information, visit www.score.org.Headspace: A popular meditation app that offers guided meditations and mindfulness exercises. For more information, visit www.headspace.com.Talkspace: An online therapy platform that connects users with licensed therapists via text, audio, or video chat. For more information, visit www.talkspace.com.

    Note: May is Mental Health Awareness Month, and it's important to prioritize mental wellness in all aspects of life, including entrepreneurship.

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Mosten Guthrie Trainings and Consulting Groups can be found here: https://mostenguthrie.com/training

    Our next 40-Hour Family & Divorce Mediation Training will be held this September: https://mostenguthrie.com/40-hour-family-mediation/

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Welcome to Make Money Mediating, the podcast that helps you turn your passion for mediation into a profitable business. In this episode, our host, Susan Guthrie, shares some tips for creating effective social media posts for your mediation business.

    Social media is a powerful tool for marketing your services, but it's not enough to just post something and hope for the best. You need to craft your message carefully if you want to get results.

    Here are some of the topics Susan covers in this episode:

    Knowing your audienceUsing attention-grabbing headlinesKeeping it short and sweetUsing high-quality visualsUsing hashtagsIncluding a call-to-actionBeing consistentAnalyzing your results

    Whether you're new to social media or a seasoned pro, these tips can help you create more effective posts that reach and engage your target audience!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Mosten Guthrie Trainings and Consulting Groups can be found here: https://mostenguthrie.com/training

    Our next 40-Hour Family & Divorce Mediation Training will be held this September: https://mostenguthrie.com/40-hour-family-mediation/

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Get ready to level up your mediation skills! In this interesting episode, our Host, Susan Guthrie dives deep into the power of continuous learning and reveals why becoming a "training junkie" is essential for mediators who want to excel. Susan shares both the obvious and less well-known benefits of ongoing learning, and offers her insights on how to find the best trainings, create learning opportunities, and make the most of your efforts. Don't miss out on this opportunity to supercharge your practice and boost your credibility in the mediation world!

    Tune in now and join us on this transformative journey with Susan.

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Josh Kershenbaum, the original "Training Junkie" can be found here: https://educadr.com/josh-kershenbaum/

    Josh's two-part article on the Mosten Guthrie Blog entitled, Confessions of a Training Junkie can be found here:

    Part One: https://mostenguthrie.com/confessions-of-a-40-hour-training-junkie-part-one/

    Part Two: https://mostenguthrie.com/confessions-of-a-40-hour-training-junkie-part-two/

    Clare Fowler, VP of mediate.com can be found here: https://mediate.com/mediator-profile/Clare-Fowler/

    Mosten Guthrie Trainings and Consulting Groups can be found here: https://mostenguthrie.com/training

    Our next 40-Hour Family & Divorce Mediation Training will be held this September: https://mostenguthrie.com/40-hour-family-mediation/

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • In this episode of The Make Money Mediating Podcast, Susan discusses how a marketing virtual assistant (MVA) can help you scale up your practice and improve your work/life balance. She explains what an MVA is, why you need one, and how to find the perfect marketing virtual assistant for your practice. Discover the benefits of having an MVA, including saving time and effort on marketing tasks, so you can focus on what you do best. If you're ready to take your practice to the next level, tune in to this episode to learn how to find the right MVA for your business.

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

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    Mentioned in this episode:

    Here are the 10 Things an MVA might help you with:

    Creating and managing social media accounts for your mediation practiceDeveloping and executing marketing campaigns to promote your servicesWriting and scheduling blog posts and email newslettersDesigning marketing materials such as flyers, brochures, and business cardsConducting market research to identify new business opportunitiesManaging and updating your website, including SEO optimization and website analyticsHandling email and customer support inquiries from potential clientsCreating and managing online advertising campaigns, such as Google Ads or Facebook AdsResearching and doing outreach to media outlets such as news and podcasts for potential interviewsProviding regular reports and updates on marketing activities and results.

    Here is the "Point C" Video for Parents in Divorce: https://youtu.be/u4eNVDtGdTs

    Mosten Guthrie Trainings can be found here: https://mostenguthrie.com/training

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com (coming soon)

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • In this eye-opening episode, Susan shares why diversity and inclusion are essential business practices for mediators. She discusses the many benefits of prioritizing diversity and inclusion in your practice, including how it can help you attract more clients, improve your reputation, and enhance the quality of your services. She also shares some practical and creative tips for promoting diversity and inclusion in your marketing efforts that you won't want to miss! Join us as we explore the exciting world of diversity and inclusion in mediation and learn how to take your practice to the next level!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

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    Mentioned in this episode:

    APFM: Academy of Professional Family Mediators: https://apfmnet.org

    American Bar Association Family Law Section Conference: https://web.cvent.com/event/9341243d-8306-42e6-8f6e-e1d83271f620/summary

    American Bar Association Section of Dispute Resolution Spring Conference: https://lnkd.in/g8eQJMGs (Use Code "PEER20" to get 20% off Registration!)

    Mosten Guthrie Trainings can be found here: https://mostenguthrie.com/training

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com (coming soon)

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Sooner or later, no matter what you do for a living, you are going to deal with a difficult person. For those of us in the dispute resolution professions, this is especially true as we deal day and and day out with people going through conflict and that combativeness spills over into our lives far too often.

    It is important to have strategies in place for how to deal with these situations far in advance of the moment that someone shouts at us, shakes their finger in our face or makes wild accusations about our character in the heat of the moment.

    This episode will walk you through the before, during and after so that when the moment gets heated, you can keep your cool and maintain your professionalism, no matter how difficult your client may get!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Bill Eddy's Book: Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict

    Bill Eddy on The Divorce & Beyond Podcast: Get Ready to BIFF Your High Conflict Ex

    William Ury and Roger Fisher's Book: Getting to Yes: Negotiating Agreement Without Giving In

    Mosten Guthrie Academy Consulting Groups: https://mostenguthrie.com/all-study-groups/

    Mosten Guthrie Trainings can be found here: https://mostenguthrie.com/training

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com (coming soon)

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Whether you know it or not, we live in a world driven by social proof. Think of the last time you went online to choose a restaurant for dinner. Did you look at the rating from previous diners in making your decision? How about your next Netflix binge? Did you start with a look at the "Top 10 This Week?"

    Social Proof is not new. Robert Cialdini coined the phrase "social proof," meaning the psychological phenomenon that describes our tendency to rely on the opinions or actions of others to inform our own, in 1984. However, as our world has become increasingly dependent upon access to instant information online, the reliance upon social proof in the form of ratings, testimonials and feedback, has increased substantially. In fact, more than 84% of people trust online reviews as much as word of mouth from family and friends.

    So how can you as a professional, leverage social proof to get yourself more clients? Turns out it's fairly low hanging fruit with a little to no actual cost involved!

    Tune in to this episode to find out how to best source content for social proof, learn where to share and more so that you can Make Money Mediating too!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Robert Chialdini's Book: Influence: Science and Practice 5th Edition

    Google Reviews Episode with Ronnie Deaver: The Critical Importance of Google to Your Business: Part One - Google My Business

    Tech for Collecting Reviews:

    Collect Reviews: https://collect- reviews.com/

    Reviews io: https://www.reviews.io/

    Arrivala: https://arrivala.com/

    Survey Monkey: https://www.surveymonkey.com/

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com (coming soon)

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Are you in a practice rut? Does every day seem the same and you struggle to fill your calendar with the clients you want? You probably already possess all the skills and expertise you need to shake things up - it just takes a little brainstorming and ingenuity! Almost every professional can find more ways that they can provide services to more clients and by diversifying your offerings, you dramatically increase your reach and your client pool. Listen in to this episode and hear Susan's insights into taking the skills you already have to open new doors and mix it up and grow your business along the way!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    Mosten Guthrie Academy Co-Parenting Specialist Certification Training with Christina McGhee: https://mostenguthrie.com/co-parenting-specialist/

    ChatGPT: https://chat.openai.com/chat

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com (coming soon)

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Did you know that there are more than 2.6 million active podcasts in this world and that 78% of Americans listen to them? What an amazing potential audience to hear all about you and your practice. Now all you need to do is get on some podcasts and this episode is going to help you do just that. In fact, I share my top 7 tips for becoming a podcast SUPERguest in this episode so listen in, follow the steps and get started in your new life as a PodStar!

    Episode Transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    *****

    Mentioned in this episode:

    ChatGPT: https://chat.openai.com/chat

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    Book an Hour Strategy Session with Susan and get started on brainstorming your new practice, project or problem: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com (coming soon)

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.