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I've always enjoyed the collaborative team aspect and problem-solving with clients,” - Stephanie Lachina
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future."
On this episode of "Student Housing Matters," Emily Hill, COCM Corporate Accountant, and Stephanie Lachina, COCM Financial Reporting Accountant, sit down to discuss the integral role financial reporting plays in the student housing industry and how the financial services at COCM have evolved over the years.
Emily and Stephanie delve into the various types of financial reports provided to clients and owners and how the financial reporting at COCM has changed over the years in order to meet each client's specific needs. Plus, how financial reporting services, and audit assistance have helped COCM's clients.
Listen in to learn about the role of financial reporting in the student housing industry and the crucial role it plays in fostering problem-solving for the site directors and owners.
Topics CoveredEmily and Stephanie share their career paths and how they entered the field of accounting
The various types of financial reports COCM provides to clients and owners
How COCM customizes reports to meet client-specific needs
How the financial reporting at COCM has evolved over the years
How the financial reporting services, including timely reporting, support, and audit assistance have helped COCM's clients
The importance of collaboration with site directors and owners to better understand their operation needs and offer support
ResourcesStudent Housing Matters Podcast
Connect with Emily HillEmily on LinkedIn
Connect with Stephanie LachinaStephanie on Lnkedin
Connect with COCMStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Email [email protected]
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"I think that the important part is making sure that we have a variety of voices at the table... looking at what their concerns are and their perspective. That's going to be important as the DEI (Diversity, Equity, and Inclusion) task force moves forward," - Kern Williams
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future."
College campuses are the pulse of the political landscape, and it's crucial to engage the right people in the conversations to incite change.
On this episode of "Student Housing Matters," Dr. Mecca Marsh, Corporate Support Specialist for COCM sits down with Corey Reedy, Vice President of Operations, and Kern Williams Regional Vice President to introduce and discuss the DEI (Diversity, Equity, and Inclusion) task force at COCM.
They share how the task force came to be at COCM and the significance of having a variety of voices and perspectives addressing the unique needs and experiences of ALL individuals.
Listen in to learn how these professionals are navigating the complex landscape of student housing and the various means the DEI Task Force is employing to improve inclusion, celebrate differences, and create a welcoming environment within COCM.
Topics CoveredDiversity, Equity, and Inclusion in education: How the formation of the DEI Task Force at COCM has evolved to support the holistic well-being of ALL employees
Discover how the task force has adapted to include those in the LGBTQ+ community and to address a broader range of issues in the legal and social landscape
The major accomplishments of the DEI Task Force over the past 3-4 years
The impact of the COVID-19 pandemic in highlighting the need for DEI education to address challenges in marginalized communities
The role of the DEI task force in building a legacy and the future for DEI efforts at COCM
How the task force is toward alignment with the school's values in a continuous mindset of improvement and forward movement
How listeners can join COCM to be a part of the legacy
ResourcesStudent Housing Matters Podcast
Connect with Corey ReedyCorey Reedy at COCM
Corey Reedy on LinkedIn
Connect with Kern WilliamsKern Williams at COCM
Kern on LinkedIn
Connect with Dr. Mecca MarshStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Dr. Marsh on LinkedIn
Email [email protected]
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“Housing is a critical activity that relates directly to the status of the university, and if it's not healthy, the rest of the institution is not either,” - Doug Brown, President, COCM
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of "Student Housing Matters," Gray
Bekurs, Vice President of Business Development sits down with Doug Brown, President of Capstone On-Campus Management (COCM) to discuss COCM’s implementation of the Student Housing Calculator for use in forecasting housing demand based on historical data and enrollment trends
Topics Covered
The conversation explores how and why the Student Housing Calculator was created, how the calculator simplifies what seems like a complex problem, and the importance of understanding the critical parameters necessary for filling housing relative to enrollment.
Listen in as Doug shares interesting stories related to the use of the Student Housing Calculator, the outcomes on long-term planning, and how this innovative tool is helping institutions in the student housing industry make more informed decisions to manage housing resources more effectively.
For more information on the Student Housing Calculator visit Capstone On-Campus Management or click here.Doug shares how and why the Student Housing Calculator was created
The critical parameters for understanding occupancy and filling housing relative to enrollment
Why the first time-to-college student product is so important
The key indicators and data the Student Housing Calculator uses to calculate housing occupancy and yield
The biggest difference between the housing calculator and market studies in determining who to build for in the futureHow the Student Housing Calculator helped one struggling institution realize they could close a building for renovations without a shortage of beds
Why the Student Housing Calculator is available free of charge and how it will help people in the housing industry
ResourcesStudent Housing Calculator
Student Housing Matters Podcast
Connect with Doug BrownDoug at COCM
Doug on LinkedIn
Connect with Gray Bekurs
Student Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Gray at COCM
Gray on LinkedIn
Email [email protected]
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"Strike up conversations with everyone you possibly can while you're at conferences, you never know what threads will come from them. Thank you, Doug, for talking with me on a bus ride, oh, so many years ago. And [to COCM] for being such engaged participants in addressing leadership issues for the fellows," - Dr. Sharon McDade
Topics Covered
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Director, and Chief Marketing Officer at COCM, sits down with Dr. Sharon McDade to discuss her involvement with COCM and the Fellows Program of the American Council on Education (ACE).
Dr. Sharon A. McDade, a seasoned higher education leader, is the senior executive leadership and search consultant with Greenwood Asher & Associates' leadership and strategic services, specializing in searches for educational leaders and organizational development. With an illustrious background, Dr. McDade's impact extends globally, encompassing diverse leadership programs, keynotes, and scholarship, making her a prominent figure in advancing leadership in higher education.
The conversation explores Sharon’s experiences in leadership development and higher education and her interactions with COCM, particularly her engagement in the Fellows Program case study involving Pennyfield College.
Listen in as she shares stories of her collaborative relationship with COCM leaders Doug Brown and others, highlighting how their expertise and innovative ideas contributed to the Fellows Program of the American Council on Education (ACE) and the impact of her leadership development initiatives within the higher education community.Dr. McDade discusses the role of leadership development programs in promoting leadership positions, particularly for women and individuals of color
The impact of the ACE Fellows Program
The collaborative partnership between Dr. Sharon McDade and COCM (Capstone) in enhancing the Fellows Program's case study including the Pennyfield College simulation
Dr. McDade's transition to Greenwood Associates and her role in facilitating strategic planning processes for various higher education institutions
The far-reaching effects of leadership development initiatives in the higher education landscape
Connect with Dr. Sharon McDadeGreenwood/Asher & Associates, LLC
Connect with AltonStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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What makes a Director of Facilities successful in leading their maintenance team?
It’s more than just showing up and doing the job. And it’s more than just taking good care of the facility.
Success comes from taking care of the students and staff as well, building relationships with them as people to make sure they have what they need to thrive.
Chris Adams is Director of Facilities for The Village at the University of South Florida, Chenal Alford (better known as Al) is Director of Facilities for Millennium Hall at Towson University, and Hermond Lawson serves as Assistant Director of Facilities for Walker Avenue Apartments at the University of Maryland, Baltimore County.
On this episode of Student Housing Matters, Hermond, Chris and Al join host Jeremy Steed to explain how they got their start in facilities maintenance at COCM and share their experiences working at different sites in multiple roles.
Hermond, Chris and Al discuss how campus maintenance has evolved since the 2000s, describing why ongoing training is crucial for their teams and how the design of the facilities themselves have changed to benefit students.
Listen in to understand how Hermond, Chris and Al build a culture of respect and transparency on their teams and learn how their genuine care for staff and students contributes to their success!
Topics CoveredHow Hermond, Chris & Al got their start in facilities maintenance at COCM
Hermond, Chris & Al’s experiences working at different COCM sites in multiple roles
How facilities maintenance has evolved since the 2000s
What Hermond learned from the students he was teaching to answer maintenance calls
Hermond, Chris & Al’s appreciation for the support they receive from COCM leadership
The ongoing education and training required for maintenance teams
How Hermond, Chris & Al build a culture of respect and transparency among their teams
How the facilities themselves have changed over time to benefit students
Connect with Hermond, Chris & AlCOCM Operations & Management
Connect with JeremyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Jeremy on LinkedIn
Email [email protected]
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"The great thing about Capstone is it gives you the ability to get some skills that you wouldn't have, otherwise, for years. Especially because in housing, it's not like you're back in the office somewhere, just pushing paper; you're right there on the frontline with students," - Patrick Savolskis
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Director, and Chief Marketing Officer at COCM, sits down with Patrick Savolskis, one of the very early employees of COCM.
Patrick Savolskis is the Executive Director Purchase College Association at SUNY-Purchase. He has over twenty years of success both in higher education and private industry. Patrick spent five years in the privatized student housing market managing properties and working with development teams for new construction and turning around failing properties by building a solid staff and focusing on what was important at each property.
During the conversation, Patrick shares interesting stories and reminisces about the early days of COCM, where meetings took place in hotel rooms, highlighting the company's humble beginnings and expresses admiration for COCM's growth.
Listen in as Patrick reflects on what he learned from his time at COCM, the valuable skills he gained, and how they’ve served him in his work life post COCM. Plus, he shares his advice with new employees of COCM.
Topics Covered
How Patrick came to COCM and the roles he served in during his tenure
COCM—the early days: small teams and humble beginnings
Patrick’s career post COCM
The value of working at COCM, learning atypical skills, and working for a family-like organization
Why leadership that helps you succeed is better
Patrick's advice for new employees of COCM
Connect with Patrick
Patrick Savolskis - Purchase College Association
Patrick on LinkedIn
Connect with AltonStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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"I've really enjoyed working with Capstone. Capstone is truly a learning organization, and our relationship has evolved over time. I've never doubted that we had their attention. I appreciate that commitment to the project and making sure the resident life experience is where it needs to be," - George Frasier, Green River College
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Masha Sapper, SVP of Business Services at COCM, sits down with George Frasier of Green River College.
George Frasier is the Vice President for College Advancement and Executive Director of Green River College Foundation. George is a non-profit executive and development professional with 28 years of experience and is passionate about supporting the educational dreams and aspirations of Green River Community College students.
George discusses his role at the Green River and the college's focus on meeting students where they are, helping them find their path, and the transformative power of education in the community college and vocational space.
Listen in as George shares the significance of student housing at Green River, its integration into the college's mission, the instrumental role that COCM played in fostering a collaborative and supportive environment for students, and his personal stories and experience working with several COCM staff members.
Topics CoveredGeorge's background and his role at Green River College
What didn’t work, and the three partners that worked toward the integration of student housing into Green River's mission
The pandemic’s impact on Green River’s international population and their adaptive changesThe evolution and success of the management partnership with COCM and the importance of strong partnerships in ensuring student success
George shares his personal stories and positive experiences working with COCM employees
The transformative power of education in the community college setting
Connect with GeorgeLeadership Team - Green River College
George on LinkedIn
Connect with MashaStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Masha at COCM
Masha on LinkedIn
Email [email protected]
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"It was just this juxtaposition of people from very different places with their heads down working on stuff. And I thought, you know, this is going to work, and it's going to work well. And everything that we couldn't have hoped for, and more has happened. And I'm very appreciative." - Sheri Stoll
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Director, and Chief Marketing Officer at COCM, sits down with Sheri Stoll of Bowling Green State University in Ohio, one of Capstone's esteemed long-time clients.
Sheridan (Sheri) Stollis the Vice President for Finance and CFO at Bowling Green State University (BGSU). With a background in public higher education, she previously held positions at Kent State and Northeast Ohio Medical University. With over 16 years of experience at BGSU, Sheri has played a vital role in the university's financial management and strategic decision-making processes.
During the conversation, Sheri reflects on her early career in public accounting, the unexpected path that led her to BGSU, and her behind-the-scenes insight into the vibrant campus culture at BGSU and its impact on the students there.
Listen in as Sheri shares the dynamic partnership between BGSU and COCM, the challenges they faced along the way, and how the reassurance of having a trusted partner paved the way for their successful long-term collaboration.
Topics CoveredSheri's early career in public accounting and pursuit of an MBA
The campus culture and student experience at BGSU
The housing management partnership between BGSU and COCM and the challenges they faced when getting starting
The benefits of a long-term partnership and stable on-site presence brought by COCM
The continuous support and resources provided by Capstone
Connect with Sheri StollSherideen S. Stoll, C.P.A.
Sheri on LinkedIn
Connect with Alton IrwinStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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"COCM is receptive to hearing from their team. So…speak up if there's something that you need or have feedback on. Most people are really willing to listen and work with you to help create something better."— Dr. Amy Lorenz
Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters. Alton C. Irwin, Director, and Chief Marketing Officer at COCM, sits down with Dr. Amy Lorenz, former COCM student housing professional and current Director of Residence Life at the University of North Florida.
Dr. Amy Lorenz is a highly experienced professional in the field of student housing. In her current role at the University of North Florida, she oversees the residence life team, including the Assistant Directors of Residence Life and the Residence Life Coordinator of Educational Initiatives. As a valued member of the Housing and Residence Life Senior Leadership team, Amy brings a wealth of expertise to her position.
During her conversation with Alton, Amy reflects on her time at COCM, the memorable traditions and the lasting connections she made with colleagues across multiple campuses, and her active participation in women's leadership.
Listen in to learn more about Amy's journey with COCM, her journey from COCM to the University of North Florida her current role as the Director of Residence Life, and her valuable advice for new COCM employees.
Topics CoveredIntroduction to Dr. Amy Lorenz and her roles with COCM at Marshall University and Bowling Green State University
Amy shares memorable experiences, traditions, and stories about women's leadership initiatives during her time at COCM
The transition to the University of North Florida and Amy’s current role as Director of Residence Life
Amy’s advice for new COCM employees
Connect with Dr. Amy LorenzAmy Lorenz @UNF
Connect with Alton IrwinStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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"You've got something unique here with COCM with so many different types of schools. One of the things I loved about COCM is the ability to move on within the company and grow and progress. I would really encourage people to do that as much as possible. It's really worth it,"— Erik Elordi
Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future."
On this episode of Student Housing Matters, Alton C. Irwin, Director and Chief Marketing Officer at COCM, sits down with Erik Elordi, a former COCM staff member and now the Director of Campus Services at the University of Idaho.
Erik shares his journey of how he came to work with Capstone On-Campus Management (COCM), his initial hesitation in working for a third-party company, and the story of what made him decide to apply. He discusses his various roles within the company, the challenges he faced during the COVID-19 pandemic, and how he utilized his skills in different ways to support the company.
Listen in to learn about his experience at COCM and the organization's impact on student outcomes. Plus, what his current role as Director of Campus Services at the University of Idaho entails and his advice as a former COCM employee for employees new to the company.
Topics CoveredErik's introduction and his journey to COCM
Erik shares his initial hesitation about working for a third-party company and the story of what convinced him to apply
The challenges presented by the COVID-19 pandemic
Erik's role at the University of Idaho as the Director of Campus Services
The impact of COCM and on-campus housing on student outcomes and graduation
COCM’s support for professional development and the all-around person
Erik shares his advice for new employees at COCM
Connect with ErikUniversity of Idaho Contact Housing & Residence Life
Connect with Alton IrwinStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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"I may not have direct contact with our clients and owners and residents, but when I can fix a problem, or solve an issue for someone, that's what gives me satisfaction every day," — Tamiko Thompson
Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future."
On this episode of Student Housing Matters, Kern Williams, COCM's Regional Vice President, sits down with Tamiko Thompson, Accounts Payable Manager, who has been with COCM since March 1997.
Tamiko shares the story of her unexpected hiring at COCM and her initial impression of the company. Then she reflects on the evolution and remarkable changes she has witnessed over the years, with a focus on the transformative impact of technology on the accounts payable process.
Gain valuable insights from Tamiko's extensive experience as she shares the essential role of remarkable service, the unwavering commitment to excellence in student housing management, and her anticipation for what lies ahead at COCM. Plus, discover what brings her the greatest satisfaction in her role as the Accounts Payable Manager.
Topics CoveredTamiko shares her journey to COCM and her initial impressions of the company
Tamiko's role as the Accounts Payable Manager and the daily functions of the AP process
The changes Tamiko has witnessed over the years, including technological advancements and the vendor verification process
How COCM has evolved over the years by embracing innovation while maintaining a strong focus on exceptional service
The #1 thing that brings Tamiko satisfaction in her job
The significance of remarkable service and its impact on client satisfaction
Tamiko’s anticipation for the future at COCM, including plans for continued growth and success
How COCM's 20th-anniversary celebration reflects the company's commitment to progress and excellence in student housing management
Connect with Tamiko and KernStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Email [email protected]
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In this episode of the Student Housing Matters Podcast, host Alton Irwin, Chief Marketing Officer COCM, celebrates the 20th anniversary of Capstone On-Campus Management by looking back at the company's early days. He is joined by three longtime employees of COCM:
Doug Brown is the President and Founder of COCM. Doug's passion for higher education and dedication to fostering partnerships have been instrumental in shaping COCM's success. His visionary leadership has led the company to become a leader in managing student housing, challenging industry norms, and setting new standards along the way.
Michelle Smith, the Regional Vice President at COCM, drives growth and exceeds expectations through exceptional leadership. With a talent for building strong university relationships and mentoring her team, Michelle's contributions have made a lasting impact on the student housing industry.
Marsha Sapper, the Senior Vice President for Business Systems at COCM, brings extensive expertise and invaluable insights to the company. Marsha's commitment to innovation and ability to navigate complex challenges have made her an invaluable asset to COCM's success in the dynamic student housing landscape.
The discussion kicks off with the guests sharing how they came to join COCM, and Doug shares a behind-the-scenes look at the events that led him to establish COCM. The conversation then delves into memorable moments from the early days of COCM and reflections on the company's growth and the importance of promoting from within.
Join Alton and the guests as they reflect on the journey of COCM, from its humble beginnings to becoming a leader in managing student housing. Hear their stories, insights, and the lessons they've learned along the way.
Topics CoveredReflecting on 20 years: celebrating COCM's journey of success, innovation, and impact
The journey begins: how COCM found its footing in the student housing industry
Insights into the early days of hiring at COCM
How COCM built strong relationships with universities
Revolutionizing the approach to managing student housing programs
The key to transforming troubled projects into success stories
Nurturing talent and cultivating long-term employee success
How COCM provides career acceleration and diverse exposure
Sharing the lessons learned: wisdom and advice for new employees entering the student housing field
Connect with Doug BrownDoug on LinkedIn
Connect with Michelle SmithMichelle on LinkedIn
Connect with Marsha SapperMarsha on LinkedIn
Connect with Alton IrwinStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton on LinkedIn
Email [email protected]
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For Maria Saad, of the COCM team providing guidance and making a positive impact on students' lives is not just a job—it's a passion.
Topics Covered
On this episode of Student Housing Matters, Maria sits down to share her insights on the student housing industry.
As someone who believes that 'it's more of a learning experience for the students,' Maria shares why she ‘is passionate about providing guidance and making a positive impact on student's lives and why, for her, 'it's all about the experience' and 'making that connection' with students.
In this episode, Maria takes us on a journey through her experiences from her multifamily background to her current role at CSCM.
We discuss the challenges facing the industry today and Maria shares her wisdom on how to create a successful student housing experience that goes beyond the classroom and the importance of providing guidance and teaching moments for students who are living on their own for the first time.
Maria also shares her experience attending Lease Con and the profound impact it had on her approach to creating a positive living experience for students. She shares several strategies for personifying the brand and becoming the experience, which is the biggest focus for her and her team in driving growth and making a connection with students.
Listen in to hear Maria's unique perspective on the importance of creating a positive living experience for students and the impact it can have on their lives.Maria shares her background in multifamily housing and transition to student housing
The importance of providing guidance and teaching moments for students
The impact attending Lease Con had on Maria
The importance of transparency in student housing
How Maria and her team approach creating a positive living experience for students
Key strategies for becoming the experience and personifying the brand in student housing
The impact that Maria hopes to leave on the student housing industry.
Connect with BrittanyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Brittany on LinkedIn
Email [email protected]
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“It's been an interesting, interesting time since early spring of 2020. And I think what we have learned are some lessons about how we can better provide service for both our students and our employees… Those folks on the front line really are the key to our success. We know that, and we're going to work really hard to make sure they understand that we understand that.”
—Jeremy Biddy
Jeremy Biddy is the new Executive Vice President of Operations at COCM. He began his professional career working to prevent shoplifting at Kmart before transitioning to an opportunity in student housing at Spring Hill College in July of 2002.
In 2008, Jeremy joined the team at COCM, where he has served as Site Director, Regional Manager, Regional Vice President and Senior Vice President of Operations.
On this episode of Student Housing Matters, Jeremy joins host Alton Irwin to share his journey from Kmart to COCM, discussing some of his mentors in student housing and what they taught him about putting students and staff first.
Jeremy describes what he is most looking forward to in his new role, sharing his goals around applying best practices across the COCM portfolio and leveraging technology to work smarter, not harder.
Listen in to understand Jeremy’s commitment to delivering top-notch service and learn how he plans to support students and staff as COCM’s new EVP of Operations!
Topics CoveredJeremy’s first job out of undergrad as District Loss Prevention Manager for Kmart
What inspired Jeremy to pursue an opportunity in the Housing Department at Spring Hill College
Jeremy’s many roles at COCM since he joined the team in July 2008
Some of Jeremy’s mentors in student housing and what he learned from them about putting students and staff first
What Jeremy is most looking forward to in his new role as EVP of Operations at COCM
Jeremy’s goals to apply best practices across the COCM portfolio and leverage technology to work smarter, not harder
Jeremy’s commitment to support sites in delivering top-notch service
Connect with JeremyJeremy on LinkedIn
Connect with AltonStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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"I think I'm the proudest of how much growth we've had. By expanding, we got to get on so many different diverse campuses. And we get to meet so many different administrators in the business of student housing, and that gives you the opportunity to provide jobs for folks, which gave me all the interactions I've had with the incredible employees we've had through the years." — Sandy Hill
Sandy Hill began her career in student housing as a desk attendant in 1979 and has served as the Executive Vice President of Operations at COCM since 2003.
On this episode of Student Housing Matters, Sandy joins host Alton Irwin to discuss how she came to COCM. We'll discuss her years with student housing, beginning as a desk attendant to the famous student she acted as a residence assistant for and her transition to COCM in 2003. Sandy will share the highlights of her career and the most memorable figures she met along the way.
Listen in as she reflects on her years in student housing, her more memorable mentors along the way, what's next for her in her journey, and her parting advice for everyone at COCM.
Topics CoveredHow Sandy was introduced to student housing
What brought Sandy to COCM
What Sandy is most proud of from her years at COCM
The surprising FAMOUS person Sandy served as a residence assistant for
The most influential people in Sandy's on-campus housing career journey
The two people who taught her the most in her career
The story of difficult but necessary growth
The priceless lessons she learned along the way in her career
Coming full circle: What's next for her in her journey
Where Sandy will be moving to for her retirement
Sandy's #1 piece of advice for everyone at COCM
Connect with SandySandy on LinkedIn
Connect with AltonStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Alton at COCM
Alton on LinkedIn
Email [email protected]
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Web3 is coming and it will revolutionize the internet and how we transact business in all aspects of our lives.
In the student housing arena, technologies like blockchain and smart contracts can offer digital credentialing, making the real estate process faster, more efficient, and even more secure.
But, like with all new technologies, many new terminologies are being bandied about, with more questions than answers.
So how can we begin to understand these technologies and how they will be employed in student housing?
Michael Huereque is an entrepreneur with unique experiences in traditional and non-traditional media and marketing. As the founder and former executive vice president at Agency Fifty3, Michael managed marketing services for over 1000 communities and helped the agency bring home 68 awards and six years, including being voted a top place to work. For the last two years, Michael has switched gears, taking a deep dive into studying Web3 and how it will drastically change the way we do business in the future.
On this episode of Student Housing Matters, Michael joins host Brittany Pieper to discuss what Web3 is and his mission to bring it into the multifamily and student housing industry.
Listen in for Michael's insight on technologies such as blockchain and smart contracts and how they work in student housing.
Topics Covered
He'll share how student housing industry leaders can prepare to use these new technologies to recruit and retain residents. Plus, why he wants to use blockchain to revolutionize the way things work in multifamily housing.Michael shares what Web3 is
How blockchain works
How smart contracts originated with the invention of vending machines
How smart contracts streamline the contractual process in real estate
How industries like healthcare are already successfully using smart contracts
The difference between a centralized and a decentralized system
Why decentralized is a safer alternative for your crypto wallet
The possible applications for the metaverse for multifamily and student housing and the resident experience
How industry leaders can prepare to recruit and retain residents using these new technologies
Why Michael wants to revolutionize the way things work in multifamily housing
Connect with MichaelMichael Huereque on LinkedIn
Connect with BrittanyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Brittany on LinkedIn
Email [email protected]
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Sexism, racism, and economic and educational inequality are just some of the significant challenges and barriers women face today.
There are gender injustices everywhere, and women often struggle to make their voices heard.
So, what can student housing organizations do to make gender equality a priority?
Hannah Mountford serves as the Director of Facilities and Operations at Roundtree commons. As a hard-working team player, she takes great pride in her master’s degree focused on Counseling Education with an emphasis on Student Affairs from Mississippi State University.
On this episode of Student Housing Matters, Hannah joins host Brittany Pieper to discuss why she chose COCM, the importance behind her position within the Women's Alliance, and the impact the Women's Alliance has on the student housing industry.
Hannah shares several examples of how the Women's Alliance is creating a safe space for members of COCM to share concerns, network, and champion one another.
Listen in for Hannah's insight on how the Women's Alliance advocates for women by bringing people together and helping them feel valued and recognized, giving them a voice so the critical conversations that need to happen for more equality can happen.
Topics CoveredHow she came to be the Director of Facilities at COCM in Plattville, Wisconsin
Why COCM was the right choice for her at this point in her career
What the Women's Alliance at COCM is
Why Hannah wanted to become involved in the COCM Women's Alliance
How the Women's Alliance helps create a safe space for members of COCM to champion for one another
The impact Hannah hopes to make with her involvement with the Women's Alliance
How cultivating connections in a safe space can help vital gender equality conversations take place
Why transparency is critical in student housing
Hannah shares her goals for the Women's Alliance and COCM
Connect with HannahHannah on LinkedIn
Connect with BrittanyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Brittany on LinkedIn
Email [email protected]
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It’s one thing to see photos or even watch a two-dimensional video of a student housing complex you’re interested in.
But what if you could experience what it’s like to walk around the apartment, sit by the pool and even play cornhole with other students on the property—from anywhere in the world? Or even well before the property is built?
Rami Kalla is Founder of Point in Time Studios, an award-winning video production company and marketing firm that creates engaging content, photo-realistic renderings and VR tours for several well-known brands in the student housing space.
With a goal to help clients maximize their content across all channels and put more heads in beds, Rami and his team have helped clients successfully recruit and retain students year after year.
On this episode of Student Housing Matters, Rami joins host Brittany Oliver to explore how immersive marketing takes people to another world and explain why it’s a game changer for marketing in the student housing space.
Rami discusses the future of immersive technology, describing how VR glasses are likely to evolve and what the hardware will be capable of in the years to come.
Listen in for Rami’s insight on lifestyle photography as a marketing strategy in student housing and learn how Point in Time’s technology can help your company or organization meet its lease-up goals.
Topics CoveredHow Rami’s early passion for film translated to a career in marketing for student housing
How immersive marketing takes people away to another world
Rami’s first experience with virtual reality and why he knew it would be a game changer for marketing
How VR allows students to experience an apartment and its amenities well before it's built in a fully immersive, hyper-realistic environment
The future of immersive technology and how it’s likely to affect student housing
How VR and AR glasses are likely to evolve and what the hardware will be capable of
How Rami thinks about people who are slow to adopt immersive technology and want a human touch
How Point in Time’s technology helps companies and organizations meet their heads-in-beds goals
Why Gen Z responds to lifestyle photography as a marketing strategy
A case study of how Point in Time helped a client explain roommate matching through 15-second animated videos
Connect with RamiPoint in Time Studios
Point in Time on Instagram
Point in Time on Facebook
Point in Time on YouTube
Email [email protected]
Rami on LinkedIn
Connect with BrittanyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Brittany on LinkedIn
Email [email protected]
ResourcesThe Metaverse vs. Virtual Reality
1994 GMA Segment on the Internet
2022 InterFace Student Housing Conference
Brent Little at Fountain Residential Partners
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Women and other minorities often struggle to make their voices heard, especially in the tech industry.
But Erica Steele proves that a dynamic, young Black woman can rise through the ranks and become a C-suite leader in the technology space.
Erica is the Chief Marketing Officer for the proptech startup EZ Turn, where she oversees the planning, development and execution of all marketing and advertising initiatives for the company.
On this episode of Student Housing Matters, Erica joins host Brittany Oliver to explain how she landed in the student housing industry and walk us through a day in the life of a CMO in the tech world.
Erica describes the challenges she faces as a Black woman in tech and offers her take on the next big disruption in the way we market student housing.
Listen in for Erica’s advice to aspiring female leaders in the industry and learn how she is empowering women to become the best version of themselves!
Topics Covered
How Erica landed in the student housing industry
How her previous experiences prepared Erica for her current role
A day in the life of a CMO in the tech world
Why marketing is usually the last place organizations want to invest
How marketing professionals can leverage data to prove their value
The next big disruption in the way we market student housing
What challenges Erica faces as a Black woman in tech and how they impact her personal growth and development
Erica’s advice to aspiring female leaders in tech or marketing
What excites Erica about the future of proptech and student housing
Empowering women to be the best version of themselves
Connect with Erica
EZ Turn
EZ Turn on YouTube
EZ Turn on Instagram
EZ Turn on Facebook
EZ Turn on LinkedIn
The Prop Ops Podcast
Connect with BrittanyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Brittany on LinkedIn
Email [email protected]
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Do you seem to have the same issues with turn year after year? Are you still using paper lists? And communicating with vendors in a fragmented way?
What if you could use a proptech platform to streamline the process, making turn season (and many other aspects of your student housing operations) run much more smoothly?
CEO Chase Minnifield and COO Lincoln Ogata are the cofounders of EZ Turn, the world’s first property project management software.
The EZ Turn web portal and mobile app helps student housing professionals manage the day-to-day operations of their facilities, including the turn process, quarterly inspections, scheduling and communication with students and service providers.
On this episode of Student Housing Matters, Chase and Lincoln join host Brittany Pieper to discuss the challenges the student housing industry faces in terms of maintenance and operations and describe how sites of any size can benefit from EZ Turn technology.
Chase and Lincoln explore why the current generation of students demands more from operations teams, offering advice on how to communicate with residents and give them an avenue to air complaints.
Listen in for Chase and Lincoln’s insight on automating the turn process and leveraging proptech data to make it faster, easier and more efficient!
Topics CoveredHow Chase’s experience as a turn services vendor inspired him to build EZ Turn
How Lincoln’s background in the Navy’s construction battalion led him to student housing
EZ Turn’s role as the original property project management tool and why it’s useful for a site of any size
The challenges the student housing industry faces in executing quarterly inspections
Why the current generation of students demands more from operations teams
Chase & Lincoln’s advice on communicating with students and giving them an avenue to air complaints
Chase & Lincoln’s predictions re: disruptions likely to change student housing operations
Chase & Lincoln’s experience running a minority-owned business
Automating the turn process and leveraging data to make it faster, easier and more efficient
The impact Chase & Lincoln want to have on student housing and proptech
Connect with Chase & LincolnEZ Turn
EZ Turn on Instagram
EZ Turn on Facebook
EZ Turn on LinkedIn
Chase on LinkedIn
Lincoln on LinkedIn
Connect with BrittanyStudent Housing Matters
Student Housing Matters on Facebook
Student Housing Matters on Twitter
Capstone On-Campus Management
Brittany on LinkedIn
Email [email protected]
ResourcesHelping Hand
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