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  • The Software Process and Measurement Cast 607 features our interview with Mark Tolbert and Susan Parente to discuss their new book Hybrid Project Management: Using Agile with Traditional PM Methodologies to Succeed on Modern Projects. Agile hybrids are often pilloried, Mark and Susan make a strong case that hybrids have a place in delivering value. Without hybrids, there are places that can't go!

    Mark’s Bio

    Mark has over 30 years of experience in IT, including 27 years at Hewlett-Packard. He successfully managed support programs and projects within HP Services from 1994 through 2007. The programs and projects included a large e-selling program, a multivendor support program for a large telecommunications company, data center relocation projects, and MDM (mobile device management) programs.

    Reach out to Mark on LinkedIn: linkedin.com/in/mark-tolbert-pmp-pmi-acp-90b9b38

    Susan’s Bio

    Susan Parente is a project engineer, consultant, speaker, author, professor, and mentor who leads large complex IT software implementation projects, and the establishment of Enterprise PMOs. She has 23+ years of experience leading software and business development projects in the private and public sectors, including a decade of experience implementing IT projects for the DoD and other federal government agencies.

    Reach to Susan on
    LinkedIn: linkedin.com/in/susanparente
    Twitter: @TechRiskManager
    Web: http://s3-tec.com/
    Email: parente.s3@gmail.com

    Re-Read Saturday News

    This week we tackle Chapter 4 of Tame your Work Flow, The chapter is titled “Utility of Flawed Mental Models.” The goal of the chapter is to make sure we understand why reducing wait time makes sense and why that reduction has an impact on delivery.

    Remember to buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Week 2: Prologue (The Story of Herbie) - https://bit.ly/3h4zmTi

    Week 3: Explicit Mental Models - https://bit.ly/2UJUZyN

    Week 4: Flow Efficiency, Little’s Law and Economic Impact - https://bit.ly/2VrIhoL

    Week 5: Flawed Mental Models - https://bit.ly/3eqj70m

    Next SPaMCAST

    The Software Process and Measurement Cast 608 will feature our essay, An Agile Team In A Waterfall Company. They exist and sometimes even flourish. Our essay explores how that is possible and how teams in this circumstance can evolve.

    We will also have a visit from Gene Hughson with his Form Follows Function column.

  • The Software Process and Measurement Cast 606 features our interview with Marco Faella, author of Seriously Good Software: Code that Works, Survives, and Wins. Marco and I discussed quality, craftsmanship, and how being a passionate coder and academic mix.

    Marco Faella teaches advanced programming at a major Italian university. His published work includes peer-reviewed research articles, a Java certification manual, and a video course on Java streams.

    His contact data is:

    Homepage: http://wpage.unina.it/m.faella/

    Twitter: https://twitter.com/m_faella

    Book: https://www.manning.com/books/seriously-good-software

    I have discount codes (just ask!)

    Re-Read Saturday News

    This week we are taking a break from our re-read of Tame your Work Flow to celebrate the 4th of July and my wife’s birthday. We will be back next week.

    Remember to buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Week 2: Prologue (The Story of Herbie) - https://bit.ly/3h4zmTi

    Week 3: Explicit Mental Models - https://bit.ly/2UJUZyN

    Week 4: Flow Efficiency, Little’s Law and Economic Impact - https://bit.ly/2VrIhoL

    Announcements!

    Patterns Podcast: The first full episode of the Patterns Podcast has been posted on YouTube. In the first full episode, Ben Wozniki and I tackle the concept of User Stories. User Stories are a ubiquitous feature of Agile implementations. We have posted the video on our YouTube channel.

    https://youtu.be/h_fId4D6NFA

    We would love to have your feedback. I will not throw a 200 mg file in the audio podcast feed again (we might create another feed).

    Tom Cagley and Associates Website: We are days away from a website that brings everything together, my company, the blog, and the podcast. We will also be kicking off a newsletter in later July. We are still in the design process so I would really like your input on what makes a great newsletter. One of my favorites is Tim Ferris’s 5 Bullet Friday. Email me at tcagley@tomcagley.com. Feel free to send a sample.

    Next SPaMCAST

    The Software Process and Measurement Cast 607 features our interview with Mark Tolbert and Susan Parente to discuss their new book on Hybrid Project Management. Hybrid Project Management. Agile hybrids are often pilloried, Mark and Susan make a strong case that hybrids have a place in delivering value.

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  • The Software Process and Measurement Cast 605 features our interview with Jodie Kane. Jodie and I discussed involving product owners in retrospectives. Jodie suggests the answer should not be cut and dry but rather context-driven.

    Jodie is a passionate, value-driven servant leader with a unique, energetic style that brings out the best in people and opens space for teams to be self-organizing high performers focused on delivering customer value and getting things done.

    She has spent a lifetime honing her servant leadership skills, inviting people to work together, and creating space for human engagement to develop innovative, self-organizing, value-driven teams.

    Contact Jodie on LinkedIn at https://www.linkedin.com/in/jodieenglekane/

    Re-Read Saturday News

    Chapter 3, Flow Efficiency, Little’s Law and Economic Impact, of Tame your Work Flow is incredibly important for understanding the overall book. In your re-read spend the time needed understanding how the themes noted in the chapter title inter-relate.

    Remember to buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Week 2: Prologue (The Story of Herbie) - https://bit.ly/3h4zmTi

    Week 3: Explicit Mental Models - https://bit.ly/2UJUZyN

    Week 4: Flow Efficiency, Little’s Law and Economic Impact - https://bit.ly/2VrIhoL

    Next SPaMCAST

    The Software Process and Measurement Cast 606 features our interview with Marco Faella, author of Seriously Good Software: Code that Works, Survives, and Wins. Marco and I discussed quality, craftsmanship, and how being a passionate coder and academic mix.

  • The Software Process and Measurement Cast 604 features a presentation that I did on the need for organizations to lean into processes improvement as the COVID-19 disaster abates (at least for the time being). Continuous improvement can’t be just a slogan during an economic downturn.

    We also have a visit from Jon M Quigley with his Alpha and Omega of Product Development Column. Jon and I talked about the definition of quality and whether the concept of quality is a matter of perception. We don’t exactly agree . . . what are your thought?

    Re-Read Saturday News

    This week we tackle Chapter 2 in our re-read of Tame your Work Flow by Steve Tendon and Daniel Doiron. Chapter 2 continues to explore mental models and focuses on how multitasking robs value from individuals, teams, and organizations.

    Remember to buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Week 2: Prologue (The Story of Herbie) - https://bit.ly/3h4zmTi

    Week 3: Explicit Mental Models - https://bit.ly/2UJUZyN

    Next SPaMCAST

    The Software Process and Measurement Cast 605 feature our interview with Jodie Kane. Jodie and I discuss involving product owners in retrospectives. Jodie suggests the answer should not be cut and dry.

  • The Software Process and Measurement Cast 603 features my interview with Austin Chadwick. Austin and I talked mobbing, but perhaps more importantly to me, Austin talked about the impact of finding joy in everything you do. The latter was one of those serendipitous discoveries that makes the interviews for the podcast so much fun. I hope you enjoy the conversation as much as I did.

    Austin’s Bio:

    Austin is a passionate full-stack developer, agile/technical coach, conference speaker, and podcast/videocast co-host with experience in several roles (e.g. coach, developer, tester, scrum master, business analyst). He loves mob programming and working with people, technology, and teams to discover product development joy and continuous improvement.

    A few links:

    http://www.linkedin.com/in/austin-chadwick-3a58151a4 All Mob Mentality links (podcast, youtube, twitter, etc.): https://trello.com/c/YLvquW9E/133-mob-mentality-show https://youtu.be/OzGlpwPNv0Q https://trello.com/c/w0xFv4sV/119-mob-programming-for-the-introverted https://trello.com/c/l3LpnLNm/243-mobodoro https://trello.com/c/Dj7bS8q2/107-mob-programming-roles-patterns-and-rpg https://trello.com/c/0SISorNe/174-the-efficiency-paradox https://www.youtube.com/watch?v=YB8INuuktdE&list=PLGME-VQ8iegisgCtkF8ZJjj6v6gdkwaMs https://trello.com/c/dynon69u/190-mob-programming-financial-benefits-and-roi https://trello.com/c/Dhcjhvlo/227-6-ways-mob-programming-made-our-organization-more-efficient https://trello.com/c/vd8zIB83/253-mob-programming-efficiency https://trello.com/c/kKg9u5HL/240-mob-mentality-remote-mob-programming-videos https://trello.com/c/yULnS70P/101-remote-mob-programming-resources

    Re-Read Saturday News

    This week we tackle Chapter 1 in our re-read of Tame your Work Flow by Steve Tendon and Daniel Doiron. Chapter 1 lays out the four flows which the book explores in detail and begins a deep dive into the power of mental models. The Chapter also touches on one of the great evils of modern times — multitasking (I say that with no attempt at hyperbole).

    Remember to buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Week 2: Prologue (The Story of Herbie) - https://bit.ly/3h4zmTi

    Week 3: Explicit Mental Models - https://bit.ly/2UJUZyN

    Next SPaMCAST

    The Software Process and Measurement Cast 604 will feature our essay on preparing for software development after the COVID-19 disaster abates. Continuous improvement can’t be just a slogan during an economic downturn.

    We will also have a visit from Jon M Quigley with his Alpha and Omega of Product Development Column.

  • The Software Process and Measurement Cast 602 features my interview with Duncan DeVore, the co-author of Reactive Application Development. Duncan and I talked about reactive design patterns, adopting a reactive architecture, and how writing a book changes your outlook on life. It was a really cool discussion that covered technical and non-technical topics.

    Note -- I am sorry for missing a week. I did not expect a new laptop (less than a month old) would have its motherboard and SSD fail. I am thankful for backups!

    Duncan’s Bio:

    I specialize in the design and implementation of distributed systems using the tenets of the Reactive Manifesto with Scala, Akka, and the Typesafe stack. I believe in responsible design through functional programming with an abundance of test coverage. I love to code, present, and help others work through the challenges of distributed computing.

    LinkedIn: https://www.linkedin.com/in/duncandevore/

    Twitter: @IronFish

    Re-Read Saturday News

    Week 2 of the journey through Tame Your Work Flow by Steve Tendon and Daniel Doiron finds us discussing the Prologue. The prologue introduces concepts and provides a bridge for readers to this book from the Goal by Eli Goldratt and Steve Tendon, and Wolfram Müller’s book Hyper-Productive Knowledge Work Performance, The TameFlow Approach and Its Application to Scrum and Kanban.

    Next week we start Chapter 1, so buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Week 2: Prologue (The Story of Herbie) - https://bit.ly/3h4zmTi

    Next SPaMCAST

    The Software Process and Measurement Cast 603 will feature my interview with Austin Chadwick. Austin and I talked mobbing, but perhaps more importantly to me, Austin talked about the impact of finding joy in everything you do.

  • The Software Process and Measurement Cast 601 features my interview with Brian Weaver. Brian is the Founder and CEO of Torch.AI. We covered a wide range of topics, including AI and agile, and the role of leadership in creating an environment where extraordinary results are possible.

    Brian serves as CEO of Torch.AI and has more than 20 years of experience leading mission-driven, high growth, technology-focused companies. Torch.AI helps leading organizations leverage artificial intelligence in a unique way via a proprietary enterprise data management software solution. Today, Torch.AI supports clients like H&R Block with fraud detection and mitigation and the U.S. Department of Defense with machine learning-enabled background investigations for all federal employees, supporting the determination of an individual’s trustworthiness and security credentialing.

    LinkedIn: https://www.linkedin.com/in/briangweaver/

    Torch.AI - https://torch.ai/

    Re-Read Saturday News

    This week we begin our journey through Tame Your Work Flow by Steve Tendon and Daniel Doiron. The book is subtitled: How Dr. Goldratt of “The Goal” would apply the Theory of Constraints to rethink knowledge-work management. The title and subtitle provide a hint to the number of ideas and concepts that we will touch on as we re-read the 357 pages that include a section about the organization of the book, an introduction, a prologue, 21 chapters, and an epilogue.

    The re-read will focus on identifying the big ideas of operation flow and constraints management in knowledge work environments and how they can be leveraged for continuous improvement.

    Next week we start Chapter 1, so buy a copy of Tame your Work Flow to support the authors and blog!

    Week 1: Logistics and Front Matter - https://bit.ly/2LWJ3EY

    Next SPaMCAST

    The Software Process and Measurement Cast 602 will feature my interview with Duncan DeVore, the co-author of Reactive Application Development. Duncan and I talked about reactive design patterns, adopting a reactive architecture, and how writing a book changes your outlook on life. It was a really cool discussion that covered technical and non-technical topics.

  • SPaMCAST 600, yes 600, features my interview with Sandy Mamoli. We talked about teams and the book she co-authored, Creating Great Teams: How Self-Selection Lets People Excel. Sandy’s unique perspective as a world-class athlete and Agile Coach allows her to deliver options about forming teams you didn’t know you had!

    Sandy Mamoli

    Agile advisor, coach, and author

    Sandy Mamoli is a former Olympian, international keynote speaker, and author of „Creating Great Teams – How Self-Selection Lets People Excel“. From working with global enterprises in Amsterdam, Stockholm, and Copenhagen to being one of New Zealand’s leading coaches, she brings her practical flair and passionate advocacy for all things Agile to businesses around the world. She has a master’s degree in artificial intelligence and knows quite a lot about Agile.

    Twitter: @smamol

    Website: https://nomad8.com/

    Re-Read Saturday News

    This is our last installment of our re-read of Crucial Conversations: Tools For Talking When Stakes Are High, Second Edition. I want to thank Nancy Kastl for the great suggestion and everyone that voted during the selection process. This is a useful book. Interestingly during a Heart of Agile get together this week a number of people recommended the book in the chat. I am glad I read it.

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast). Read previous installments:

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    Week 8 - State My Path - https://bit.ly/2XtqTSr

    Week 9 - Explore Others’ Paths - https://bit.ly/2ViOGD5

    Week 10 - Move to Action - https://bit.ly/2y1ddUb

    Week 11- Yeah, But - https://bit.ly/3aSSxeE

    Week 12 - Putting It All Together and Afterword - https://bit.ly/3fE5qN2

    Week 13 - Final Thoughts - https://bit.ly/2LzPGgn

    The next book we will re-read is Steve Tendon and Daniel Doiron’s Tame Your Work Flow. I will layout the logistics for the re-read next week.

    Next SPaMCAST

    The Software Process and Measurement Cast 601 will feature our interview with Brian Weaver. Brian is the Founder and CEO of Torch.AI. We covered a wide range of topics, including AI and agile and the role of leadership in creating an environment where extraordinary results are possible.

  • Today, a special announcement: I would like to introduce you to the Patterns Video Podcast. Ben Woznicki and I have been working on this project for nearly six months and it is finally time to stop starting and start shipping (that’s an agile joke).

    Our idea is to share patterns (hence the name) for how teams and organizations can release sooner with higher confidence. Both Ben and I have helped a lot of different organizations. We've seen things that work well, seen things that work poorly, seen some things that do both, and unfortunately some things that would make your hair stand up. The effective patterns are what we are here to share as well as provide space for you to interact and learn. All of the videos will be on the shorter side.

    Our typical format will include:

    A brief review of the basic idea that we're talking about. Discuss the problems the idea is trying to solve and introduce any controversy on the topic. Provide an approach to use the concept within specific contexts (think hints and tips) The history of the idea. Finally, common challenges when using the idea and antidotes to those challenges.

    At least in the short term, we are going to deliver the video content in two ways:

    SPaMCAST Podcast feed. This will be a medium resolution version that is better for commutes or just listening while you jog. Patterns Podcast YouTube Site. This will be a full 1080p version of the video (those get large) for those interested in the full impact of Ben’s cinematic multicamera video techniques.

    All of the videos will be short and conclude with a call to action. We will begin delivering every two weeks. While Ben and I like to talk, we want to hear from you because your perspective will help us learn and grow. Contact us at:

    Tcagley@tomcagley.com

    @tcagley on twitter

    benwoznicki@gmail.com

    @benwoz on twitter

  • SPaMCAST 599 will feature my conversation with Steve Tendon. Steve and I talked about his Tameflow books, the genesis of the framework, the Theory of Constraints, and of course Herbie. Steve provides several profound pieces of wisdom for increasing value.

    Re-Read Saturday News

    This week we complete the content portion of our Re-read with Chapter 11 and the Afterword of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler.

    Next week we will have a few words to wrap-up this book and warp into the next book in the series. The envelope please . . . the next book we will re-read is Steve Tendon and Daniel Doiron’s Tame Your Work Flow. The top three books (Tame Your Work Flow, Great Big Agile, and Fixing Your Scrum) in the pool got more votes than all of the other books we have re-read over the past year. Therefore, my intent is to do something radical: declare that I will read all three of the top three books in order. This should take us through the summer.

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast). Read previous installments:

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    Week 8 - State My Path - https://bit.ly/2XtqTSr

    Week 9 - Explore Others’ Paths - https://bit.ly/2ViOGD5

    Week 10 - Move to Action - https://bit.ly/2y1ddUb

    Week 11- Yeah, But - https://bit.ly/3aSSxeE

    Week 12 - Putting It All Together and Afterword - https://bit.ly/3fE5qN2

    Next SPaMCAST

    The next Spamcast will feature our interview with Sandy Mamoli. Sandy is a world-class coach. We talked teams, and how high performing teams are formed. As a former Olympic athlete, Sandy has a unique perspective and as an Agile Coach, she has a wide range of experience with many types of teams.

  • SPaMCAST 598 features our essay titled, Recognizing A Toxic Meeting Culture. Just because you are meeting remotely doesn’t mean meeting culture has been reset. Now even more than when we are all together, getting meeting culture right is critical to maximizing communication.

    We will also return to the QA Corner with Jeremy Berriault. Jeremy and I talked about continuous learning. Our discussion was taped earlier this year; it was a different time. I left the references to excitement about the new year in the comments to show how fast the world can change. And it can change again!

    Re-Read Saturday News

    This week we tackle Chapter 10 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler. The subtitle for this chapter is ‘Advice for tough cases.’ In my considered opinion, nothing ever goes perfectly to plan. All conversations are a mixture of things that you’ve run through your head to prepare and parts that are off-script. Having a wide range of additional tactics for hard issues makes it easier to approach crucial conversations with confidence.

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    Week 8 - State My Path - https://bit.ly/2XtqTSr

    Week 9 - Explore Others’ Paths - https://bit.ly/2ViOGD5

    Week 10 - Move to Action - https://bit.ly/2y1ddUb

    Week 11- Yeah, But - https://bit.ly/3aSSxeE

    We have a few days left before the poll to pick the next book in the re-read series closes. I would like to hear from you!

    Check out the poll at www.tcagley.wordpress.com

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Next SPaMCAST

    SPaMCAST 599 will feature my conversation with Steve Tendon. Steve and I talked agile, lean, flow, and how all the parts fit together.

  • The SPaMCAST 597 features a special panel of leaders discussing working from home now and after the initial reaction to being remote has worn off. One of the important points that we discussed was the need to make space for intentional serendipity. The panel is composed of Paul Laberge, Susan Parente, John Voris, Jo Ann Sweeney, and your host.

    Panelist Bios

    Jo Ann Sweeney FCIM FIIC MCIPR is an engagement and communication consultant. Typically, she acts as change management lead on complex programmes, facilitating development of effective engagement, training, and communication strategies and then assisting as the strategies are implemented.

    Clients value her deep understanding of audiences. Jo Ann is known for clarifying the complex and for persuading key stakeholders to get involved and actively support change.

    You are welcome to download a complimentary copy of Jo Ann’s guide How to Explain Change in 8 Easy Steps at https://freeguide.explaining-change.com/

    Contact Jo Ann at jo.ann@sweeneycomms.com

    John Voris is the current leader of AgilePhilly, the local user group in the Philadelphia area for Scrum, Kanban, and Lean Software. (www.AgilePhilly.com) His day job is working on financial applications for Crown Cork & Seal, an essential company with over 100 years of manufacturing food and beverage cans. Prior to Crown, John was an independent software consultant for 30+ years helping both small companies and Fortune 100 large companies with both applications and operating systems.

    Reach out on LinkedIn: linkedin.com/in/john-voris-7b20525

    With more than 30 years in the information technology industry, Paul Laberge – CGI Director Consulting-Expert, has a wide range of experience providing IT project management. He enjoys coaching leaders in deploying business technology solutions. His experience in organizational change management spans many different lifecycles including transitions to Agile frameworks (RUP, XP, Scrum, SAFe, Nexxus, LeSS) and incorporating Lean (Kanban) methodologies.

    Reach out on LinkedIn: linkedin.com/in/paullaberge

    Susan Parente is a Principal Consultant at S3 Technologies, LLC and a University Professor at multiple Universities. Mrs. Parente is an author, mentor and professor focused on risk management, traditional and Agile project management. Her experience is augmented by her Masters in Engineering Management with a focus in Marketing of Technology from George Washington University, DC, along with a number of professional certifications. Ms. Parente has 23+ years’ experience leading software and business development projects in the private and public sectors, including a decade of experience implementing IT projects for the DoD.

    Contact Susan at parente.s3@gmail.com

    Re-Read Saturday News

    This week we tackle Chapter 9 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler. The subtitle of this chapter is a fair summary of the ideas in the chapter: how to turn crucial conversations into action and results. Let’s face it if you don’t do anything with what you learn in a crucial conversation you are wasting a lot of value.

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    Week 8 - State My Path - https://bit.ly/2XtqTSr

    Week 9 - Explore Others’ Paths - https://bit.ly/2ViOGD5

    Week 10 - Move to Action - https://bit.ly/2y1ddUb

    We are starting the poll for the next book in the re-read series. Crucial Conversations has two more chapters and an afterword left which means we have approximately three weeks to choose what we will read next. I am going to try something a little different this time by focusing on books I’ve read in late 2019 early 2020 and that I carry around with me when I am working. One exception is the inclusion of the runner up from our last poll.

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Next SPaMCAST

    SPaMCAST 598 will feature our essay titled Recognizing A Toxic Meeting Culture. Just because you are meeting remotely doesn’t mean meeting culture has been reset.

    We will also return to the QA Corner with Jeremy Berriault.

  • The SPaMCAST 596 features our interview with Tom Henricksen. Tom brings the industry the DevOps and the Agile Online Summits and is an active thought leader in the agile community. We talked about how events like his Summits foster learning and sharpening the saw. Tom suggests that tuning your skills and capabilities has never been more important as the economy struggles to get going again.

    Web: https://www.devopsonlinesummit.com/2020

    Web: myitcareercoach.com/

    LinkedIn: https://www.linkedin.com/in/tomhenricksen/

    Twitter: @TomHenricksen

    Re-Read Saturday News

    This week we tackle Chapter 8 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler. Arguably the feel of this re-read to date has had a bit of book report feel. Since this is a first read of the book for me, consuming what I have read has tended to be a reflection of how I process concepts. We have approximately 3 weeks left, do you have ideas for the next book?

    Chapter 8 builds on Chapter 5’s message of establishing safety during a dialogue by adding a new step: exploring the other’s path of action. A quote that hooked me on the chapter was “You will never work through your differences until all parties freely add to the pool of meaning.”

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    Week 8 - State My Path - https://bit.ly/2XtqTSr

    Week 9 - Explore Others’ Paths - https://bit.ly/2ViOGD5

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Upcoming Events (ALL ONLINE)

    DevOps Online Summit 2020

    April 20 - 24

    Registration is open at https://www.devopsonlinesummit.com/2020

    IdeaFest

    April 21 and 22, 2020

    Registration is open at http://ideafest2020.org/

    Listen to the Promo after the interview or standalone in the feed!

    Next SPaMCAST

    The SPaMCAST 597 will feature a special panel of practitioners and experts to discuss working from home now and after the initial reaction to COVID-19 wears off. The panel was comprised of Paul Laberge, Susan Parente, John Voris, and Jo Ann Sweeney.

  • Join us to hear great ideas from industry leaders while they share their stories about CMMC, Agile, Transformation, Culture, CMMI V2.0, High Performance, and more! All from the comfort of your couch!

    Attendance is limited to 100 people, so register today - only $99!

    Keynote: Ty Schieber, Chairman CMMC Accreditation Body
    Keynote: Jim Bouchard, The Sensei Leader

    16 of your favorite speakers throughout the day - live and virtual!

    http://www.ideafest2020.org/

  • The SPaMCAST 595 features our interview with Vladimir Khorikov. Vladimir and I geeked out on unit testing and his new book, Unit Testing Principles, Practices, and Patterns. Our conversations covered the gamut with a discussion of writing from first principles, understanding and tuning the signal-to-noise ratio in unit testing, and tests that are better at proving the negative than the positive.

    Vladimir Khorikov is a software engineer and author of several popular Pluralsight courses. He has been professionally involved in software development for over 15 years, including mentoring teams on the ins and outs of unit testing.

    He's also the founder of the Enterprise Craftsmanship blog, where he reaches 500 thousand software developers yearly. He started as an adviser on general programming topics, but lately shifted his focus to unit testing with a central message of teaching software developers how to make unit testing painless.

    The biggest advantage of his teaching style, and the one students often praise, is his tendency to have a strong theoretic background, which he then applies to practical examples.

    Web: https://painlessunittesting.com/

    LinkedIn: linkedin.com/in/vladimir-khorikov-bb482653

    Twitter: @vkhorikov

    Manning Publications has kindly supplied the SPaMCAST with a few ebook codes. If you are interested (and you should be) email the Software Process and Measurement Cast at spamcastinfo@gmail.com with your favorite quote from this interview and I will randomly draw winners on April 18th. Email not your style? Post your favorite quote on or post the quote on Twitter with #spamcast.

    Re-Read Saturday News

    We worked on getting ready to talk, now it is time to get into the meat of a dialogue. Chapter 7 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler, is where the rubber hits the road. In many circumstances, this is actually where the wheels actually come off! The authors present five skills for talking when what you have to say could make others feel defensive.

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    Week 8 - State My Path - https://bit.ly/2XtqTSr

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Upcoming Events (ALL ONLINE)

    DevOps Online Summit 2020

    April 20 - 24

    Registration is open at https://www.devopsonlinesummit.com/2020

    IdeaFest

    April 21 and 22, 2020

    Registration is open at http://ideafest2020.org/

    Listen to the Promo after the interview or standalone in the feed!

    Next SPaMCAST

    The SPaMCAST 596 will feature our interview with Tom Henrickson. Tom brings the industry the DevOps and the Agile Online Summits and is an active thought leader in the agile community. We talked about learning and sharpening the saw. The idea of tuning your capabilities has never been more important as the economy struggles to get going again.

  • The DevOps Online Summit 2020 is an online event for DevOps professionals. We will have interviews with DevOps leaders and Ask Me Anything sessions. So wherever you are in the world you can attend these online sessions. It will start Monday, April 20, 2020, and run through Friday, April 24, 2020.

    I am looking forward to getting my DevOps geek on and hope to virtually see you at xx to the Summit. Check out Tom Henricksen’s audio call to action.

    Then visit and register for this year’s DevOps Online Summit at https://bit.ly/2UQaupf

    I am looking forward to getting my DevOps geek on and hope to virtually see you at the Summit. Check out Tom Henricksen’s audio call to action.

    Then visit and register for this year’s DevOps Online Summit at https://bit.ly/2UQaupf

    The SPaMCAST is proud to be a media sponsor.

  • The SPaMCAST 594 features our interview with Dennis Lewis. Mr. Lewis, author of Behold the Cryptopreneurs, and I talked about how blockchain and cryptocurrencies are changing all types of software development. Dennis provides great advice for technologists and entrepreneurs that is immediately actionable (without violating social distancing).

    Dennis is a seasoned digital storyteller and ICO marketing specialist with a proven track record in both Europe and the United States. He has successfully led to market and exited multiple startup companies, and prides himself on his ability to make complex projects easy to understand and relatable. In a marketing landscape increasingly obsessed with shiny objects and overly complicated sales funnels, Dennis still believes that the key to any successful marketing campaign are the words on the page.

    LinkedIn: https://www.linkedin.com/in/dennishlewis/

    Cryptoreneurs Club: https://cryptopreneurs.club/

    Behold the Cryptopreneurs: https://amzn.to/3aM9hor

    Re-Read Saturday News

    While I was preparing for this week’s installment of Re-read Saturday, I got into a “discussion” with my wife about people and organizations profiteering during the COVID-19 disaster. When I began to notice I was becoming heated, I realized that this week’s chapter was an appropriate touchpoint to get the dialogue back on track. Chapter 6 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler is about how to gain control of your emotions during crucial conversations and therefore gain control of the conversation. Keeping your emotions under control allows you to think and use all of the tools at your disposal to stay in a constructive dialogue.

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    Week 7 - Master my Stories - https://bit.ly/2V1DJUZ

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Upcoming Events (ALL ONLINE)

    DevOps Online Summit 2020

    April 20 - 24

    Registration is open at https://www.devopsonlinesummit.com/2020

    IdeaFest

    April 21 and 22, 2020

    Registration is open at http://ideafest2020.org/

    I will get more information to you on these two great events later this week.

    Next SPaMCAST

    The SPaMCAST 595 will feature our interview with Vladimir Khorikov. Vladimir and I geeked out on unit testing and his new book, Unit Testing Principles, Practices, and Patterns. The concepts of unit testing are important for anyone who develops, tests or interacts with people who write code.

  • The SPaMCAST 593 features my interview with Scott Crabtree. Happiness at work might sound squishy, but happiness has rigorous science behind it. Simply put, happiness yields better outcomes both in terms of value delivered and our own perception of our value.

    Scott Crabtree helps people apply science to thrive at work. After earning a degree in cognitive science from Vassar College, he went on to lead the design and development of video games and other software. He discovered the science of thriving (positive psychology and other brain sciences) in 2003 and immediately became a passionate student and teacher of that research. He resigned his senior leadership position at Intel in 2011 to found Happy Brain Science.

    When not presenting the science of thriving at work, Scott enjoys playing music and getting into the Oregon wilderness, especially with his wife and two daughters.

    Contact Information

    LinkedIn https://www.linkedin.com/in/sccrabtree/

    Happy Brain Science: www.happybrainscience.com

    Re-Read Saturday News

    Today we tackle Chapter 5, Make It Safe - How to Make It Safe to Talk About Almost Anything, from Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler. This is the next step in the journey to help the reader participate and guide crucial conversations into dialogues by ensuring that the interaction is safe.

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    Week 6 - Make It Safe - https://bit.ly/39p4Xu4

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Book Club Starting Soon

    ** Only a few seats left ***

    Jon M Quigley and I are starting an online book club to read and discuss the classic books that underpin the lean, quality and agile movements. The name of the book club is “Quality, Agile, and Lean Classic Books: Greatness in the Workplace”. The first book is Out Of The Crisis by Deming (don’t have a copy — https://amzn.to/32XAH81)

    We are starting our dialog on Friday, April 10th and the event will run over 7 sessions (we will avoid as many religious and national holidays as possible). We are only opening 10 seats for each group of sessions. We are changing a one time fee of $3.13 which equates to 4.95 (ish) once Eventbrite factors in their fees to encourage people that sign up to show up.

    More information and sign up at http://bit.ly/2IsPPkf

    Next SPaMCAST

    The SPaMCAST 594 will feature our interview with Daniel Lewis. Mr. Lewis, author of Behold the Cryptopreneurs, and I talked about how blockchain and cryptocurrencies are changing all types of software development.

    Also, I also have another panel discussion focusing on working from home that should air this week and special video content that should get into the feed over the next few weeks. A little lagniappe because we all deserve it right now.

  • The SPaMCAST 592 features my interview with Shelisa Bainbridge. We talked about human-centered design and the impact of design on the development process. This approach is core to understanding what the customer wants in a way that influences every line of code. We also talked about how organizations adopt agile and women in agile.

    Shelisa is a Senior Business Coach with more than 20 years of experience working with some of Canada’s most notable brands.

    Through her various corporate experiences, Shelisa has come to understand the exponential power that ‘human connection’ has on a company’s bottom line, and the support that businesses need to attain exceptional results through brand loyalty and unwavering internal team trust and collaboration.

    Shelisa is the Head of Human Centered Delivery (HCD) at one of Toronto’s top Agile Consulting and Coaching groups, Agile by Design. HCD is a complete flow that combines Design Thinking, Agile, User Experience(UX), and validated learning. Shelisa B. helps to arm teams with the skills they need to shift the mindset, culture, and methods required to increase agility.

    LinkedIn: linkedin.com/in/shelisabainbridge
    Web: https://agilebydesign.com/about_us/

    Re-Read Saturday News

    This week we focus on Chapter 4 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler. The chapter is titled, Learn to Look: How To Notice When Safety Is At Risk.

    Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq

    Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp

    Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa

    Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK

    Week 5 - Learn To Look - https://bit.ly/3djnnPX

    If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

    Book Club Starting Soon

    ** Only a few seats left ***

    Jon M Quigley and I are starting an online book club to read and discuss the classic books that underpin the lean, quality and agile movements. The name of the book club is “Quality, Agile, and Lean Classic Books: Greatness in the Workplace”. The first book is Out Of The Crisis by Deming (don’t have a copy — https://amzn.to/32XAH81)

    We are starting our dialog on Friday, April 10th and the event will run over 7 sessions (we will avoid as many religious and national holidays as possible). We are only opening 10 seats for each group of sessions. We are changing a one time fee of $3.13 which equates to 4.95 (ish) once Eventbrite factors in their fees to encourage people that sign up to show up.

    More information and sign up at http://bit.ly/2IsPPkf

    Next SPaMCAST

    The SPaMCAST 593 will feature my interview with Scott Crabtree. Scott and I talked about the impact of being happy at work has on performance and outcomes. Perfect timing for this interview!

    Also, I may have some special content in the feed over the next few weeks. A little lagniappe because we all deserve it right now.

  • The SPaMCAST 591 is a very special podcast. On the 18th of March, I convened a panel of luminaries to discuss how they were supporting and working with remote teams. I recorded both the audio and video, today I am releasing the audio version. The panel for this show was

    Jeff Dalton jeff@broadswordsolutions.com

    Amy McDonough Amy.McDonough@spr.com

    Sandeep Koorse Sandeep@koorse.com

    Christopher Hurney Christopherhurney@gmail.com

    And myself! tcagley@tomcagley.com

    We kept the session short but full of practical advice!

    Next SPaMCAST

    We will be back with the video soon AND back on Sunday our interview with Shelisa Bainbridge.