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Sometimes the steps that are taken to address a crisis will backfire and lead to new crisis situations. President-elect Donald Trump’s plans to address the immigration crisis is a case in point. Learn about the new crises that will be created when he deports millions of immigrants in this episode of the “Crisis Management Minute.”
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In this episode of the “Crisis Management Minute,” Edward Segal shares an example of a company that was transparent about its crisis—and what happened when another organization covered up a scandal.
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In this episode of the “Crisis Management Minute,” find out the results of a new survey that shows how many organizations are prepared for a crisis caused by artificial intelligence—and why, if they have not done so already, companies and government agencies should get ready for such a crisis as soon as possible.
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In this episode of the “Crisis Management Minute,” learn about the benefits of social listening for government agencies and businesses—and find out how California Pizza Kitchen used the tactic to prevent a customer’s bad experience from turning into a crisis for the national restaurant chain.
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Corporate and government officials who distribute inappropriate images can create a crisis for their organizations as easily as if they had done or said something wrong.
In this episode of the “Crisis Management Minute,” find out why a company and a school district had to apologize for using the wrong kind of images.
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Disinformation and misinformation about Hurricane Helene and Hurricane Milton have made recovery from the two crisis situations even more challenging. Find out why in this episode of the “Crisis Management Minute.”
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The brands that organizations have before a crisis strikes can help or hurt their efforts to communicate and recover from a crisis. In this episode of the “Crisis Management Minute,” find out some of the steps that corporate and government executives can take to help ensure their companies, agencies, and departments have the best possible brands.
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The recent indictment of New York Mayor Eric Adams on bribery-related allegations may have raised questions for executives about what they would do if their employees were charged with bribery. Find out four steps the executives could take in this episode of the “Crisis Management Minute.”
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There are several realities about crisis management that corporate and government leaders need to know about. Find out what four of those realities are in this episode of the “Crisis Management Minute.”
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There are several best practices government and corporate executives should follow when they discuss a crisis with news organizations and the public. Find out what they should do and say in this episode of the “Crisis Management Minute.”
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The first presidential debate between Democratic presidential nominee Kamala Harris and Republican presidential nominee Donald Trump provided important lessons about some of the most effective ways for government and corporate executives to communicate with the public. Find out what three of those lessons are in this episode of the “Crisis Management Minute.”
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Does your organization know how to recover from a disaster, scandal, or other emergency? In this episode, Edward Segal talks about some of the major issues that the best crisis recovery plans will address.
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In this episode of the “Crisis Management Minute,” Edward Segal discusses how executives respond to demonstrations and protests could help or hurt their careers, image, and reputation—and avoid or create a crisis for their organizations.
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The bus tours of presidential and other political candidates provide lessons for corporate and government executives about communicating with their audiences when a crisis strikes. Find out what those lessons are in this episode of the “Crisis Management Minute.”
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In this episode of the “Crisis Management Minute,” Edward Segal discusses some of the best practices that government and corporate executives should follow to help avoid or respond to crisis situations at their organizations.
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The more that organizations depend on technology, the more likely it is that technology can cause a crisis for them. In this episode of the “Crisis Management Minute,” Edward Segal discusses how a planned update of CrowdStrike’s software created a crisis, and the steps that government and corporate executives can take to guard against a tech-related crisis.
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There can be surprising downsides for employees who use artificial intelligence in the workplace that could create a crisis for their organizations. Find out what those downsides are in this episode of the “Crisis Management Minute.”
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Organizations that embrace and later abandon long-held principles and values can create a self-inflicted crisis for themselves and their brands. In this episode of the “Crisis Management Minute,” learn why Tractor Supply walked away from its commitment to diversity, equity, and inclusion policies—and what happened afterwards.
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In this episode of the “Crisis Management Minute,” find out why accountability and full disclosure about disasters, scandals, and other emergencies are critical, and what could happen if organizations fail to provide the information that’s requested by government agencies about a crisis.
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