• In this weeks episode Rachael & John are joined by fellow Coach and future orientated Josie Mc Lean. (https://www.linkedin.com/in/josie-mclean/) They discuss just how we can all get involved in promoting the climate change initiative at an organisational level.It’s no secret that leaders are turning their attention and expanding their horizons towards a more sustainable future. For some this a paradigm shift, for others it’s a natural progression that can no longer be ignored.They discuss how coaches can be involved, spring-boarding off the Climate Coaching Alliance Org 24 hour world-wide event on 4th March 2021 (https://www.climatecoachingalliance.org/) which works on the Eco-Phase Cycle, which is based on Dr Peter Hawkins’ (https://www.renewalassociates.co.uk/) model from eco-curious to eco-active. To meet people where they are at - be it Curious, Informed, Aware, Engaged or Active.To embark on a more sustainable leadership approach Josie recommends:Pick your fights, there are some battles you cannot winFind friends to work with; you’ll be stronger togetherDon’t ever underestimate how much can be achieved with a small group of people, when you start taking action on what you really want to achieveJosie’s Leadership Essentials: (1:01:50)This is not an “add-on” we can no longer ignore human behaviour towards the planet. This is now part of the business environment we are in.Embrace the uncertainty - stay with your vision and get comfortable in moving towards safer uncertainty (https://bit.ly/2LO4bAy)Keep asking just “How adaptable can we be?” Not to adapt once, but to adapt over and over.

  • In this weeks episode Rachael & John tackle a key leadership challenge of dealing with unconscious bias within the team. Drawing on the leadership experience of their past three podcast guests: Kevin Urrutia (https://www.linkedin.com/in/urrutia/) , Philip Grant (https://www.linkedin.com/in/philip-grant-52601831/) and Céline Williams (https://www.linkedin.com/in/celinewilliams/) they combine their leadership essentials which offer a strategy towards improving decision making, problem solving and team unity.Our ability to make intuitive, quick fire decisions is an essential part of navigating our everyday lives; yet the downside is that our brains often mis-read the clues leading to unconscious bias which frequently prevents team members from being truly open to the ideas and perspectives of others. It occurs when we make spontaneous judgments about people or situations based on our past experiences, culture, background or exposure to social and main stream media.Leadership Essentials: Constantly Curious - What could be different if we maintained a state of mind that was constantly questioning? What if we allow our employees to work how they want to work, and what interests them? What opportunities might we discover? (Kevin Urrutia) Considered - What about the impact of our behaviour on others? Everything starts from learning about yourself, and testing everything to destruction. What impact will your decisions have on the wider system? Taking some time to make and consider the impact of your decisions (Philip Grant)Critical Thinking - At times Teamwork should feel uncomfortable. If we decide to avoid conflict and challenge we settle for artificial harmony. As a Leader this presents a fantastic opportunity to create a safe space by having the courage to Role Model speaking with free-choice. (Céline Williams)In the Coaching Approach (0:20:00) we catch up with the Senior Leadership Team whose teams are feeling siloed and whose leaders are not really communicating or behaving as a galvanised team. The issue of “trust within the team” is still of concern.The common pro-nouns are “I” and “My,” where there is little focus on interests, or what is really important to the organisation as a whole, and not enough sharing of relevant information.Team Coaching leads the team to think about their inter-dependancies and an effective way for them to solve their problems; they begin by sharing their individual stories, in an attempt to agree to a set of interests for the group.

  • Saknas det avsnitt?

    Klicka här för att uppdatera flödet manuellt.

  • In this weeks episode Rachael & John chat with Philip Grant. (https://www.linkedin.com/in/philip-grant-52601831/)  His work has taken him from British Eventing and International Polo to Secondary, & Further Education. We loved listening to his stories including meeting royalty and leading a team of 50,000 in the Middle East for Sheikh Mohammed.

    We ask when does your career really start? Philip shares his story of learning to ride a horse when he was 14, something that shaped his entire life and leadership journey. We learn about the people who influenced him, what his fundamental view of leadership is, and why it’s important to test everything to destruction.

    Understanding who you are and knowing what frightens you can be invaluable helping you through your whole life. He talks about how he approaches communication, the processes he use in building relationships, and what kind of environment a leader should create in order to help their team to do what they do best.

    This is authentic leadership at its very best, leaving you with colourful images, memorable stories and a motivating legacy of what is possible.

    Philip’s Leadership Essentials (1:09:00):

    1. Take a long hard look in the mirror and get to know yourself. Spend time evaluating your values, understand your own unconscious biases. They’ll be useful keeping you in check and on balance

    2. Share how you respond to things, be transparent and don’t be frightened about sharing your cognitive processes. Modelling those processes can be so helpful for others

    3. Don’t believe your own hype - the greatest challenge is to be the same person in and out of “the leadership chair” Authentic Leadership at its core.

  • In this weeks episode Rachael & John chat with Kevin Urrutia (https://www.linkedin.com/in/urrutia/) . Based in New York, he is a true entrepreneur, always looking to learn and grow. 

    Kevin shares his story, from how he started as a Developer in Silicon Valley to now building five different businesses from scratch at just 31 years of age. Today Kevin’s main focus is on his latest creation Voy Media which is #1 for Facebook ads, helping brands scale at record speed with paid social.

    John & Rachael talk to Kevin about where his entrepreneurial spirits comes from, how he continues to nurture it and his tips for budding entrepreneurs. 

    As a leader of a successful SME today, with his team based all over the world we talk about how he makes this work to the benefit of clients, business and team members. And how he’s tackling the issue communication in a team made up of both extroverts and introverts while working remotely. 

    For those of you curious about what is possible, entrepreneurship and building a business based on passion and people this conversation with Kevin has a thought provoking message for you.

    Kevin’s Leadership Essentials (42:14):

    Committing to weekly meetings, especially needed when your work is over different time zones

    Pre-meeting notes keep us on track and people know what we all want to talk about. Using Asana to keep records for us works really well

    Ensuring our team is aligned and that people agree and know what we all want for the company.

    Links from the show:


  • We are joined by Céline Williams (https://www.linkedin.com/in/celinewilliams/) Executive & Team Coach, founder of Revisionary (http://revisionary.ca/) based in Toronto, Canada. We chat about Team Coaching, and remote working with some great tips for working in a hybrid future. What are leaders concentrating on in these challenging times? Who are the members in your 1st team? Constantly talking to people about holding a few thoughts in our minds at the same time - we are living in the “Grey”Transparency - let’s share all the information and make better decisionsOpposition - If we think of opposition is here to think critically they should be the most valuable part of they system because that’s how we get better. Yet we’ve created a system where the opposition is just “plain wrong”Team Coaching provides so much more context and provides helpful perspectives in moving people along individually and collectively as a teamFeedback - People have to be ready to receive itRemote working - awareness of other peoples individual remote environmentsRole of re-motional intelligence - what can I can control in a remote world when our assumptions are a thousand foldSetting better expectations of people, using ground rules and shared understanding of one anotherAsking better questions that are leading people away from your own assumptions is so usefulThe vortex of introspection; whilst it’s key to see what is happening to us, its where your growth edge is - you should make time to step out of this patternOn-line meetings have become an information dump, we are missing nuance, and need to be far more strategicCéline's Leadership Essentials: (1:32) 1. Being more committed to my own growth than to my comfort; this is where we really see change2. Critical thinking should be uncomfortable; if you’re constantly hearing what you want to hear, then that - is confirmation bias. What your hearing should not be reinforcing what you already think3. Introspection is vital for leaders - they must understand their own patterns of behaviour. Importantly do not get stuck in introspection.

  • In this weeks episode we take a deeper look at why we often confuse safety with certainty. Following on from last weeks conversation with Matt Lock (https://bit.ly/2LO4bAy) we look at how we can help a team feel safer amid uncertain futures.Using Matt’s Leadership Essentials we discuss a leaders choices illustrated by a couple of business scenarios. The first two; humility and courage are underpinned by the third which is all about adopting a curious mindset.Matt’s Leadership Essentials:Humility - open enough to know as a leader I’m probably part of the problemCourage - to step into being vulnerable and that there are no clear answersCuriosity - very true or fixed things, lets ask lots of questions and get different perspectivesIn The Coaching Approach we return to our fictional organisation where we explore the concept of certainty from the perspectives of our characters George, John & Janet, and we also meet Jackson and Kim who are in a bind over forecasting the next 2 years when the future looks far from certain.

  • In today’s episode we are joined by Leadership Coach & Developer Matt Lock, whose career spans education, sport and business in the UK and New Zealand. We talk to Matt about an article he wrote in the Learning Scientist Magazine on Towards Safer Uncertainty. It’s a topic that has never been more relevant than in the world we find ourselves in today (as the UK enters a third national lockdown).

    Matt explains that we tend to confuse safety with certainty. Believing that to be safe we need to be certain. Yet by realising we can be safe and uncertain, we can move into the domain of growth, exploration and learning. A fascinating territory for leaders to thrive in, and one that leads to more useful and appropriate ways forward. Matt argues that moving towards safer uncertainty is essential for next tier leaders - the leaders our businesses, organisations, and planet needs now.

    Discussion Points:

    Why the default position of 'It depends’ is a powerful place to start conversations.

    To live a meaningful life we must Grow Up. Wake Up. Clean Up. Both as individuals and as organisations.

    That when, as individuals and cultures, we recognise vulnerability as courage, we will make greater progress.

    Accepting that things are always going to change, and that doing so leads to creativity and possibility.

    How leaders can move Towards Safer Uncertainty using a framework for practice:

    Staying curiously awake

    Consciously creating safety

    Embracing uncertainty

    Learning from life

    Connecting to the wider system

    Learn about Matt’s three Leadership Essentials and why they are so important to leadership success.




    Links from the show: 

    Matt’s Blog on Towards Safer Uncertainty. http://mattlock.co/article29.html

    Matt Lock Associates: http://mattlock.co/

    Matt: https://www.linkedin.com/in/mattlockconsultancy/

    Can we work with complexication? Complicated and Complexed. Can we be curious enough to get into “complexication” even if it doesn’t give us convenient answers? Transformational Presence: https://alanseale.org/

  • In the final "Building Better Leaders" podcast of the year, Rachael and John and joined by Jan Iceton who shares her leadership journey and experiences. 

    Now Chair of Smart Works Greater Manchester, Jan has had a varied leadership career in positions in everything from FTSE50 global corporations to tech start-ups, working for corporate boards and for investors, and running her own consultancy business. 

    She talks about building teams that need to move quickly from A>B. With strong sales performance her Transformational Leadership style is suited to qualifying leads and delivering complexed, large value business outsourced process (BOP) contracts on-time.

    Jan’s Leadership Essentials:

    Create an inspiring vision of the future

    Motivate & Inspire people to engage with that vision

    Manage the delivery of the vision

    Smart Works 

    Smart Works (Great Manchester) (https://smartworks.org.uk/manchester-smart-works/) a national charity with 8 centres around the UK. They provide a unique service to unemployed, disadvantaged women by personally styling them in a high quality interview outfit followed by 121 coaching to prepare them to succeed at their upcoming interview, during lockdown all services were successfully and quickly adapted to be fully online. In the year ending March 2020, Smart Works Greater Manchester supported 420 women and 85% went on the "get the clothes, get the confidence, get the job".  

    Please show your support by joining their campaign to #givethegiftofchristmas and donate a small amount using the link below to help an unemployed woman gain the confidence and the skills she needs to succeed. 


  • In this week’s episode John & Rachael discuss the phenomenal event that is the Vendéeglobe 2020; what leaders can learn from the longest, loneliest, most demanding race in the world, and how it’s inspired John to take on a physical challenge of his own - to run 5km every day for 70 days. They discuss the concept of finding inspiration in isolation. Of what it’s like to lead yourself and others in times when one might feel lonely or having your autonomy taken away in lockdown. How we all need to find new ways to challenge ourselves to increase our feelings of competence, autonomy and relatedness (Self-determination theory) to sustain positive well-being. John’s Leadership Essentials: Resist the temptation to make statements, ask questions insteadWork with other people, go find and choose people who are different to you to keep growingWhen you’re wrong, just admit it. You’ve had your perspective altered - learn from itAs part of John's Vendéesaxton, inspired by the Vendéglobe we’ve also got a competition for you our podcast listeners to win two free coaching sessions, including a personalised values & anti- values assessment with a qualified executive coach, for five lucky winners to help you get 2021 off to the best start. Enter here (https://bit.ly/ScaffoldCoachingComp) You can follow John’s 70 day journey on Instagram here (https://www.instagram.com/scaffold_coaching/) Check out John’s sport inspired Leadership Essentials here (http://www.scaffoldcoaching.com/sport-inspired-leadership-essentials/)

  • In this weeks episode Rachael & John interview Drew Povey; his love for leadership, infectious energy and effective communication style encourages learning in all of us. Drew’s Leadership Essentials1. Leaders have got to be learners2. Leaders have to take responsibility3. Leaders cannot care enoughBlogLeadership language in a remote worldBooks & Articles (https://drewpovey.co.uk/books/)Educating DrewThe Leadership FactorForbes: 3 ways leaders should make critical decisions - 3 A’sForbes: 3 ways to lead through the coronavirus crisis - 3 C’sRelated PodcastsDrew talks to Tim Lovejoy – Educating Lovejoy (https://apple.co/3l6tkT8)Drew talks on - The Curved Mindset (https://apple.co/3nW2lvo)Further Reading Throughout the podcast Drew shares what he’s learned from other people, here’s a selection from the show that might interest you:StudentsSteve Oakes VESPA MindsetPaul McGhee: SUMO Principles for kidsAndy Cope: The Art of being a brilliant teenager Extended Reading and References for the curious:Seth GodinEdgar ScheinSimon Sinek: Start with ‘Why”Jim Collins: Core PurposePatrick Lencioni: 5 Dysfunctions of a Team & The MotiveDaniel Kahneman: Thinking Fast & Thinking Slow Daniel Pink: WhenRobert Greenleaf: Servant leadershipCarol Dweck: Growth Mindset

  • In this weeks episode our Coaches tackle the thorny subject of Undiscussables; they take a curious look at why conversations that really need to happen, don't, and how leaders should go about it?

    Our Leadership Essentials

    Respect the fear that accompanies this exercise, always use a facilitator

    Reflect and take notice of your initial response to each undiscussable as you them read aloud - Listen for what is said, and not said

    Challenge ideas and assumptions, not people. Be aware of untested attributions, especially of people’s motives. Discuss with your Coach about employing them in a facilitation role taking one undiscussable at a time.

    The Facilitator Approach

    If you are interested in learning about how a facilitator would approach this; you can listen to an example in our fictional organisation where an undiscussable issue is causing our CEO a real headache. Looking at this issue with questions posed by the Facilitator and the steps he takes our team through, show how it is possible to make everyone feel comfortable about solving the problem.

  • What do you do when your world falls apart? You make a decision to believe in yourself. Fascinating and inspiring interview with:

    Kurt Ewald Lindley (@coachdeveloper) is founder of bemorelnd (http://bemorelnd.co.uk) helping support lasting change and squeeze more from what's already there. He is also Captain of #LearningScientistMag (http://learningscientistmag.com) a platform for a community of invested individuals talking all things people development.

    Kurt's Leadership Essentials:

    Don't be a dick! - Do good, be good, and good will happen

    Manifest the future you desire to be a beacon of yourself

    Solve, share and find your tribe

    Kurt tells his story where after a devastating life event, he regards life as a choice, and how we respond to it. It's not all about winning, and beating others; there's always a loser and that could be you. People keep looking for the right answer and sometimes there isn't one, so why keep looking?

  • In this weeks episode Rachael and John discuss why goal setting is generally poor, outcomes disappointing leaving people feeling flat.

    Research shows that goal focussed people live more accomplished, motivated and successful lives - the trick seems to have something to do with how they are set, and the type of conversations we have.

    Our Leadership Essentials:

    Understanding what goals must achieve: Clarity, Challenge, Commitment, Feedback and Complexity

    Get familiar with the different types of goals (Process, Outcome, Performance & Mastery) and when to use them

    Beware of the dark-side of goal setting. 

    More Detail, Templates, & Tips (https://bit.ly/3mELX1L)

    The Coaching Approach:

    George discovers that his goal setting approach has delivered far reaching unintended consequences for his leadership team and its having a detrimental effect in his personal life too.

  • In this weeks show John catches up with the king of networking Keith Madeley MBE. Keith shares his leadership essentials and his story; from working on the railways, to the promotion of "The Cones" (https://theconesbooks.co.uk/) a series of children's books created and authored by his wife Chris.

    Keith's Leadership Essentials

    Involving others; working as a team

    Really listen to people, concentrate hard on them and not on you

    Networking; get out there and go meet people - and don't give up!!

    Keith has a genuine passion for people and persistence, he is happy for you to look him up on LInkedIN. (https://www.linkedin.com/in/keithmadeley/)

  • In this weeks episode Rachael and John chat about how it feels when you're told to be positive all the time; ignoring the real issues at our peril in the tyranny of positivity.

    Our Leadership Essentials:

    Is positivity really the opposite of negativity? Are you sidelining those people who might come across as negative, and promoting those who just say the right things.

    Are you sometimes guilty of using positivity as a "sticking plaster" for avoiding difficult issues?

    Is your over positive style meaning you might be contributing to the problem by creating undiscussable issues for your people?

    In The Coaching Approach George has uncovered some worrying behaviours in his Senior Leadership Team; he starts to think that he may be contributing to the problem - looks like he's going back to the floor.

  • In this weeks episode Rachael & John look at what happens when internal communication goes wrong, and how to prevent it from happening in the first place.

    Our Leadership Essentials

    Audit your categories of communication: Leadership/Top Down, Change, Crisis, Information, Culture, Peer-to-peer & Bottom up

    Get clear on your 8-point process

    Start with why: “We’ve always done it this way”

    You can access these Leadership Essentials in more detail here. (https://bit.ly/37oTiOD)

    In The Coaching Approach we get to meet the CEO: George who is worried that his Senior Leadership Team are behaving differently, and people are getting mixed messages, or very little information at all. 

    The last Employee Engagement Survey showed pleasing results, but in six months of remote working he is concerned that people no longer feel the same way.

  • In this weeks episode Rachael & John discuss what happened when Rachael set herself the challenge of running the Virtual London Marathon with minimal training. What motivated Rachael to do this? How did she prepare? What happened? And what developing mental toughness has to do with this and leadership?

    If you were inspired by this podcast please sponsor my friend Sarah. All money goes to Scope and kids like beautiful Stanley here. (https://www.justgiving.com/fundraising/sarah-mcburnie2?utm_source=whatsapp&utm_medium=fundraising&utm_content=sarah-mcburnie2&utm_campaign=pfp-whatsapp&utm_term=4da74f72e07b4f5bbb25d8cb8d8011df)

    Rachaels Leadership Essentials (1:09:40)

    1. Have a Clear Purpose
    2. Look into what #MentalToughness means and how you can improve your mental toughness
    3. Never underestimate the power of support in any peak performance

    There's lots of useful reminders of how to go about understanding your #MentalToughness throughout this podcast. Here are some of the tools Rachael references.

    Professor Peter Clough's 4 C’s model of Mental Toughness (https://bit.ly/30KLe6l)





    If you want to read up on Holmes and Collins (2001)  PETTLEP model, this article is a good place to start (https://bit.ly/34FW7aM)

    PETTLEP stands for:


    Find out your mental toughness score: MTQ48 (https://bit.ly/2GP3IeQ)

    Here are a few podcasts and apps you might enjoy and find interesting  recommended by Rachael:  Lebron James (https://bit.ly/3iFjvdG)

    Rich Roll:
    https://bit.ly/3nwxE0c (https://www.richroll.com/podcast/erin-brockovich-547/)

    https://bit.ly/3nrW7nn (https://www.richroll.com/podcast/jay-shetty-544/)

  • In this weeks podcast John & Rachael tackle the number one topic that people bring to coaching - Confidence. Through the lens “that you are enough” and what you tell yourself sticks, they share a few tips to help us think about it differently and reset our inner thoughts.The Leadership EssentialsIt’s normal to feel like this!Stop comparing yourself to everyone elseStart recording all the good things….In The Coaching Approach the pressure is on and John has a crisis of confidence. With his coach they discuss what he is actually spending his time thinking about; on reflection John is able to use the leadership essentials to re-frame his thinking about the type of leader he can become.

  • In celebration of this years theme Scaffold Coaching (http://www.scaffoldcoaching.com/) are proud as punch to team up with one of our clients Skanska UK (https://www.skanska.co.uk/)   to host a discussion on how employers and employees can co-create more inclusive workplace environments, with a focus on construction and STEM industries.

    In this week's episode Rachael is joined by Ruth Finlayson from Skanska's women's network (Ruth.Finlayson@skanska.co.uk) and Jackie Anyango Chair of Skanska UK's BAME+ network (jackie.anyango@skanska.co.uk).

    Ruth's Leadership Essentials

    Aim for a good "work-life balance"

    Encourage a good mentorship structure

    Whatever your passion: Keep fighting for what you want

    Jackie's Leadership Essentials

    What do you stand for? Be your authentic self

    Engage with others to understand their true "lived experience"

    Speak up; give people opportunities to learn, encourage those around you.

  • In this weeks episode Rachael & John shift from Leadership to take an important look at the 5 types of Followship. Many of us are not keen to been seen as "Followers," but we all do it; so what does it mean, and what can we learn from it?The Leadership EssentialsYes people, Sheep, Survivors, Alienated & Effective FollowersHow might you change your leadership style?What does followship mean for your reputation as a leader?In The Coaching Approach Janet is feeling overwhelmed and exhausted from continual firefighting; she has a growing awareness that her team are becoming alienated followers and during her coaching session she takes responsibility to turn this around.